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Rob Frankson

A Senior Service Architect with extensive experience within the Government, Cyber Security, Private and Education sectors. Knowledge spans... | Bury St Edmunds, England, United Kingdom

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Rob Frankson’s Emails [email protected]

Rob Frankson’s Phone Numbers No phone number available.

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Rob Frankson’s Location Bury St Edmunds, England, United Kingdom

Rob Frankson’s Expertise A Senior Service Architect with extensive experience within the Government, Cyber Security, Private and Education sectors. Knowledge spans the full service lifecycle from Business and Service Strategy definition, through design and delivery to Continual Service improvement. Latest responsibilities include. Service lead for the design, build and deployment of ServiceNow (ITSM, ITOM and SAM) and Security Operations Centre (SOC) at the Care Quality Commission. Prior to that Service strategy and Service Design for Cyber Services. Service lead within various Bid teams. Service design and delivery of a new Cyber Service Desk and associated ITSM tooling, SOC Services, Service Delivery and Customer facing / relationship teams and Pre- sales and bid response. Prior to this I have worked closely with the government providing Service design and Transition consultancy, Design of (SIAM) and multiple / prime supplier based service models. Service Management /Service Operations architecture and CMMI based maturity analysis against current operations leading to the definition of Continual Service Improvement planning

Rob Frankson’s Current Industry Uk Ministry Of Defence

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Work Experience

Uk Ministry Of Defence

Service Architect

Tue Feb 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Leidos

Service Architect

Wed Jul 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Mar 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)

Care Quality Commission

Service Architect

Fri Nov 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jul 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)

Capita It And Networks

Service Architect

Mon Jul 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Nov 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)

Leidos

Service Architect

Sun Jul 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jun 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)

Qinetiq

Service Architect

Wed Apr 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jul 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)

Department For Education

Service Design & Transition Manager

Thu Jan 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Apr 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)

Ntt Data

Service Design & Transition Manager

Fri Aug 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Dec 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)

Mozaic Home Office

Senior ITSM Consultant

Fri Feb 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Aug 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)

Uk Ministry Of Justice

Service Design Consultant

Thu Sep 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Dec 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)

Ark

Service Delivery manager

Sat May 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Oct 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)

Research Machines

Service delivery manager

Fri May 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Nov 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)

Sungard Public Sector

Service Delivery Manager

Tue Jul 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Apr 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)

Steria

Service Delivery Manager

Wed Sep 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jun 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)

Steria

Problem Manager

Mon Sep 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Sep 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)

Steria

Technical project manager

Tue Jan 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Feb 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time)

Steria

Service Desk Manager

Fri Dec 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)

Steria

NPI Service desk supervisor/ Analyst

Sat May 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Dec 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time)

Swiss Life

Support supervisor /Analyst

Tue Dec 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Apr 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time)

Integris

Supervisor/Analyst

Mon Sep 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Dec 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time)

Scc

Feild service engineer Field Support Engineer

Fri Nov 01 1996 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Sep 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time)

Skills

Languages

Rob Frankson Email Addresses

[email protected] Email

Rob Frankson Phone Number

No phone number available. Phone number

FAQ About Rob Frankson

Rob Frankson is located at
Bury St Edmunds, England, United Kingdom

Rob Frankson is a
A Senior Service Architect with extensive experience within the Government, Cyber Security, Private and Education sectors. Knowledge spans the full service lifecycle from Business and Service Strategy definition, through design and delivery to Continual Service improvement. Latest responsibilities include. Service lead for the design, build and deployment of ServiceNow (ITSM, ITOM and SAM) and Security Operations Centre (SOC) at the Care Quality Commission. Prior to that Service strategy and Service Design for Cyber Services. Service lead within various Bid teams. Service design and delivery of a new Cyber Service Desk and associated ITSM tooling, SOC Services, Service Delivery and Customer facing / relationship teams and Pre- sales and bid response. Prior to this I have worked closely with the government providing Service design and Transition consultancy, Design of (SIAM) and multiple / prime supplier based service models. Service Management /Service Operations architecture and CMMI based maturity analysis against current operations leading to the definition of Continual Service Improvement planning Uk Ministry Of Defence

Rob Frankson currently works in the
Uk Ministry Of Defence

Rob Frankson specializes in
A Senior Service Architect with extensive experience within the Government, Cyber Security, Private and Education sectors. Knowledge spans the full service lifecycle from Business and Service Strategy definition, through design and delivery to Continual Service improvement. Latest responsibilities include. Service lead for the design, build and deployment of ServiceNow (ITSM, ITOM and SAM) and Security Operations Centre (SOC) at the Care Quality Commission. Prior to that Service strategy and Service Design for Cyber Services. Service lead within various Bid teams. Service design and delivery of a new Cyber Service Desk and associated ITSM tooling, SOC Services, Service Delivery and Customer facing / relationship teams and Pre- sales and bid response. Prior to this I have worked closely with the government providing Service design and Transition consultancy, Design of (SIAM) and multiple / prime supplier based service models. Service Management /Service Operations architecture and CMMI based maturity analysis against current operations leading to the definition of Continual Service Improvement planning

Rob Frankson speaks the following languages:
No languages available.

Rob Frankson has prior experience in the following industries:
Leidos , Care Quality Commission , Capita It And Networks , Leidos , Qinetiq , Department For Education , Ntt Data , Mozaic Home Office , Uk Ministry Of Justice , Ark , Research Machines , Sungard Public Sector , Steria , Steria , Steria , Steria , Steria , Swiss Life , Integris , Scc

Rob Frankson has the following professional experience:
Uk Ministry Of Defence , Leidos , Care Quality Commission , Capita It And Networks , Leidos , Qinetiq , Department For Education , Ntt Data , Mozaic Home Office , Uk Ministry Of Justice , Ark , Research Machines , Sungard Public Sector , Steria , Steria , Steria , Steria , Steria , Swiss Life , Integris , Scc .