Rodmar Miranda

FAQ About Rodmar Miranda

• What is Rodmar Miranda's address?

  Rodmar Miranda is located at
  Metro Manila, National Capital Region, Philippines

• What is Rodmar Miranda's job title?

  Rodmar Miranda is a
  As a Lead Operations Representative I am supporting management in the daily administration of individuals that handle Remote Channel v Deposit Verification( Checks ) for efficient performance and overall effectiveness of customer service team In this role, I usually provide feedback and present ideas for improving or implementing processes and tools that bring results both to customer and business. Perform or guide others on complex issues or concerns that require planning, evaluation, and interpretation Prioritize work and provide day to day work leadership and mentorship to Customer Service Representatives Lead or contribute to improve processes, policies, team performance, and customer satisfaction that require coordination among customer service teams Provide guidance and subject matter expertise to Customer Service Representatives on managing the day to day administration Handle customer interactions and communicate with other departments to resolve escalated issues and provide a best experience i had 6+ years of experience in Financial Services, Contact Center or Customer Service, assessing and meeting the needs of customers, solving customer problems, i have a Extensive customer support experience Leadership or SME experience Job which i am able to work on night shift / shifting schedule, weekends, holidays and split rest days or as required by the business Must be amenable to work onsite Jp Morgan

• What industry does Rodmar Miranda currently work in?

  Rodmar Miranda currently works in the
  Jp Morgan

• What is Rodmar Miranda's area of expertise?

  Rodmar Miranda specializes in
  As a Lead Operations Representative I am supporting management in the daily administration of individuals that handle Remote Channel v Deposit Verification( Checks ) for efficient performance and overall effectiveness of customer service team In this role, I usually provide feedback and present ideas for improving or implementing processes and tools that bring results both to customer and business. Perform or guide others on complex issues or concerns that require planning, evaluation, and interpretation Prioritize work and provide day to day work leadership and mentorship to Customer Service Representatives Lead or contribute to improve processes, policies, team performance, and customer satisfaction that require coordination among customer service teams Provide guidance and subject matter expertise to Customer Service Representatives on managing the day to day administration Handle customer interactions and communicate with other departments to resolve escalated issues and provide a best experience i had 6+ years of experience in Financial Services, Contact Center or Customer Service, assessing and meeting the needs of customers, solving customer problems, i have a Extensive customer support experience Leadership or SME experience Job which i am able to work on night shift / shifting schedule, weekends, holidays and split rest days or as required by the business Must be amenable to work onsite

• Which languages does Rodmar Miranda speak? 

  Rodmar Miranda speaks the following languages:
  No languages available.

• Which industries has Rodmar Miranda previously worked in?   

  Rodmar Miranda has prior experience in the following industries:
  Convergys Intelligent Contact

• What is Rodmar Miranda’s work experience?  

  Rodmar Miranda has the following professional experience:
  Jp Morgan , Wells Fargo , Convergys Intelligent Contact .

• How can I find Rodmar Miranda on LinkedIn?  

  You can view Rodmar Miranda’s
  LinkedIn profile at LinkedIn URL.

• What are Rodmar Miranda’s work email addresses?  

  Rodmar Miranda’s work email addresses are
  [email protected] .

• What company does Rodmar Miranda work for?  

  Rodmar Miranda works at
  Jp Morgan