
Roger Beauregard
I am a highly motivated successful customer support engineer with a 20 yr proven track record with Alcatel-Lucent... | Greater Boston, Greater Boston, United States
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Roger Beauregard’s Emails ro****@no****.com
Roger Beauregard’s Phone Numbers 1408530****
Social Media
Roger Beauregard’s Location Greater Boston, Greater Boston, United States
Roger Beauregard’s Expertise I am a highly motivated successful customer support engineer with a 20 yr proven track record with Alcatel-Lucent in supporting Small to Large scale Telecom IMS/VoIP/VoLTE/LTE Service Providers. My Primary function is supporting and supplying technical solutions/resolutions including product support / training in real-time, with focus on minor to mission critical customer-impacting networking issues of of both "Production and Lab" Environments. This includes supporting Network Management Software / System Hardware / Operating Systems "Unix/Linux" Database Servers and applications "Sybase and Oracle" and the over all communications and functionality interactions between Customer Provisioning Element to Network Management Applications and the Deployed Network Elements. My role as a team member of the OSS Organization is to provide Team leadership and guidance to the OSS Team and Multiple Organizations with in NOKIA that rely on the OSS team as the escalation point as the Subject Matter Experts I poses and utilize exceptional relationship building skills with extensive experience with working bridge management "keeping the on going work moving forward" I posses a solid knowledge base of the software applications that provide me with solid debug skills as supporting method as the middle man liaison between Customer and Development to coordinate seamless tested deployments of resolutions/solutions tp the customer base. I am a focused dedicated Customer Support Engineer that is a leader in the industry who prides himself with lasting success with a commitment to acquiring maintaining and improving customer relationships that result in service excellence.
Roger Beauregard’s Current Industry Nokia
Roger
Beauregard’s Prior Industry
Computervision
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Raytheon
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Cabletron Systems
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Alcatel Lucent
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Nokia
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Work Experience

Nokia
E2E Custom Applications Technical Lead
Wed Jun 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Nokia
Research n Development Engineer
Fri Jan 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Alcatel Lucent
Development Engineer
Fri Aug 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Alcatel Lucent
Network Support Engineer
Fri May 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Aug 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Cabletron Systems
Development Lab Manager
Fri Apr 01 1994 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri May 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time)
Raytheon
Missle Technician
Tue Jan 01 1985 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Apr 01 1994 00:00:00 GMT+0000 (Coordinated Universal Time)
Computervision
Inspection - Technician
Sun Jun 01 1980 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 1985 00:00:00 GMT+0000 (Coordinated Universal Time)