
Roosevelt Brooks
A Highly Skilled UNIX/Linux Systems Administrator, Storage Engineer and Backup Administrator with years of progressive experience in Systems... | Oak Park, Michigan, United States
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Roosevelt Brooks’s Emails rb****@ne****.com
Roosevelt Brooks’s Phone Numbers No phone number available.
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Roosevelt Brooks’s Location Oak Park, Michigan, United States
Roosevelt Brooks’s Expertise A Highly Skilled UNIX/Linux Systems Administrator, Storage Engineer and Backup Administrator with years of progressive experience in Systems Management, Storage Area Networking, Backups, Technical and Customer Support. I'm a team player with a positive attitude and have good verbal & written communication, time management, and organizational skills. I'm very results-oriented, willing to take responsibility, and accept accountability for my actions and a genuine desire to provide superior customer service. I have a high degree of initiative, sense of urgency and the ability to work on multiple, simultaneous initiatives. As a Support Account Manager, I ensured the overall health of my customers by acting as the primary point of contact and managing issues when they arise and ensuring conclusion. I ensured that targets for expansions/renewals in designated accounts were met. I coordinated successful implementations at customer sites and educated administrators and super users. I strategically built key relationships and fostered trust with the senior management and the relevant administration contacts.I supported the introduction of new Programs and features to the Program Portfolio. I increased renewal rates and reduced churn by implementing customer success practices.
Roosevelt Brooks’s Current Industry Netapp
Roosevelt
Brooks’s Prior Industry
Hyundai Autoever America
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Office Of Information Technology State Of Alabama
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Bank Of America
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Netapp
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Work Experience

Netapp
Service Account Manager
Fri Jul 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Bank Of America
Network/Systems Engineer Enterprise Storage
Tue Jan 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jul 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Office Of Information Technology State Of Alabama
Backup and Storage Administrator
Mon May 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Oct 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Hyundai Autoever America
Sr Unix Systems Administrator
Tue May 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Apr 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)