
Rosa Rocha
• Over 15+ years operations experience in call center front-end/back-end environment. • Strong work ethics, detail oriented, analytical skills and... | San Antonio, Texas, United States
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Rosa Rocha’s Emails ro****@ch****.com
Rosa Rocha’s Phone Numbers No phone number available.
Social Media
Rosa Rocha’s Location San Antonio, Texas, United States
Rosa Rocha’s Expertise • Over 15+ years operations experience in call center front-end/back-end environment. • Strong work ethics, detail oriented, analytical skills and organization skills. • Exceptional Problem Solving Skills. • Independent Worker, Self Starter. • Excellent oral and written communication to all levels of management. • Strong Project Management and Multi-tasking Skills. • Proficiency with Word, Excel, PowerPoint, Outlook and MS Office desktop software. • Fluent in both, verbal and written form, in Spanish I am a great team player and self-starter. I have been very successful with embracing diversity and adapting to different management styles. Also, I have been recognized as an emerging leader by senior leadership and highly respected by employees and my peers. My great work ethic, motivation to coach, develop and inspire others has given me the opportunity to be successful and perform well among my peers. My objective is to obtain a career that will allow me opportunity to excel in my strengths while providing an opportunity for career advancement.
Rosa Rocha’s Current Industry Chase
Rosa
Rocha’s Prior Industry
Jpmorgan Chase
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Chase
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Work Experience

Chase
Fraud Quality Sen Specialist II
Mon Jan 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Jpmorgan Chase
Retail Fraud Prevention Specialist - SAR Claims
Tue Oct 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Nov 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Jpmorgan Chase
Merchant Chargeback Analyst III
Thu Apr 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Oct 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Jpmorgan Chase
Internal Recovery Third Party Specialist – Senior Advisor
Thu Mar 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Apr 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Jpmorgan Chase
Specialty Operations Analyst
Wed Jun 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Mar 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)