
Rosanne Pickering
Passionate Customer Support Specialist driven by Empathy and Problem-Solving, seeking a fulfilling Customer-Centric Role Hello there! I am Rosanne... | 5019 South 51st Street, Omaha, United States
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Rosanne Pickering’s Emails ro****@fi****.com
Rosanne Pickering’s Phone Numbers No phone number available.
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Rosanne Pickering’s Location 5019 South 51st Street, Omaha, United States
Rosanne Pickering’s Expertise Passionate Customer Support Specialist driven by Empathy and Problem-Solving, seeking a fulfilling Customer-Centric Role Hello there! I am Rosanne Pickering, and I thrive on providing exceptional customer support that leaves a lasting positive impression. My motivation stems from a genuine desire to help others, and I find great satisfaction in resolving challenges to ensure each customer has a seamless experience. My passion for customer support is deeply rooted in empathy and understanding. I genuinely enjoy engaging with customers, actively listening to their concerns, and empathizing with their needs. The opportunity to turn a dissatisfied customer into a happy and loyal advocate fuels my drive each day. Witnessing the impact of my assistance on their satisfaction and loyalty motivates me to continuously improve and excel in my role. I possess strong verbal and written communication skills, allowing me to articulate solutions clearly and concisely while maintaining a friendly and professional tone. I thrive in dynamic environments and excel at analyzing complex issues to provide prompt and effective solutions. I approach every interaction with empathy and patience, ensuring customers feel heard and valued throughout the support process. I prioritize tasks efficiently, making sure that all customer inquiries are handled promptly without compromising on quality. I want to gain a deep understanding of a company's products/services, to enable me to address customer queries accurately and offer personalized recommendations. I am eager to join a customer-centric organization that values its clients as much as its employees. I seek a position that allows me to leverage my customer support skills and further develop my abilities. An ideal role would offer opportunities for growth and professional development, as well as a supportive team environment where collaboration and idea-sharing are encouraged. If you are looking for a dedicated and passionate Customer Support Specialist to elevate your team's performance, I would love to connect! Together, we can create exceptional customer experiences and contribute to the success of your organization.
Rosanne Pickering’s Current Industry Ems Crm
Rosanne
Pickering’s Prior Industry
Omahas First Corp Keno Casino
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Hewlettpackard
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Cleaning Technician
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Goodkind Direct
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Pamida
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Shopko
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American Title
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Ellie Mae
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Ubiquity Global Solutions
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Unisys
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Wal Mart Hayneedle
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Kiewitvia Modis Staffing
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Metropolitan Utilities Districtvia Modis Staffing
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Scantron Technology Solutions
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Fiserv
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Ems Crm
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Work Experience

Ems Crm
Booking Agent/Customer Service
Sun Oct 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Apr 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time)
Fiserv
Client Tech Support - Associate
Sat Apr 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jun 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Scantron Technology Solutions
Help Desk Dispatch Coordinator
Sun May 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Aug 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Metropolitan Utilities Districtvia Modis Staffing
Geographic Information Systems Technician
Sun Aug 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Oct 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Kiewitvia Modis Staffing
Identity & Access Management
Sat May 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jul 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Wal Mart Hayneedle
Customer Resolution Specialist
Thu Oct 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Unisys
Field Services Analyst
Tue Oct 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Ubiquity Global Solutions
Client Engagement Representative
Fri Feb 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Aug 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Ellie Mae
Technical/Customer Support Analyst
Sat Aug 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Mar 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
American Title
Helpdesk Analyst Level 1
Sun Dec 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Feb 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Shopko
Customer Service Supervisor/Pharmacy Tech/Apparel and GM Depts
Sun Apr 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Nov 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Pamida
System Support Services Specialist
Fri Feb 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Apr 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Goodkind Direct
Lead Operator
Wed Aug 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Cleaning Technician
Anna’s Cleaning Service
Fri Oct 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Aug 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Hewlettpackard
Computer Technician
Mon Apr 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Aug 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)
Omahas First Corp Keno Casino
Shift Manager
Thu Oct 01 1992 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Sep 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)