Roy Candari
I am a Major Incident Manager that has 20 years of various experiences from Telco/IT projects, control center... | San Diego, California, United States
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Roy Candari’s Emails rc****@wi****.com
Roy Candari’s Phone Numbers No phone number available.
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Roy Candari’s Location San Diego, California, United States
Roy Candari’s Expertise I am a Major Incident Manager that has 20 years of various experiences from Telco/IT projects, control center operations, and my last 9 years in major incident management. I have commanded major incident bridges with stakeholders and first responders of 5 to 25 members on a single command bridge and have also commanded either the technical or communication bridge when stakeholders exceeded 25 members and at times reaching up to 60 or more. Skills and Abilities That I Bring: Drive Incident Bridge to find root cause and fix. Emotional Intelligence to help incident first responders maintain composure on high stress incidents. Capture detailed documentation for knowledge collection and post-incident investigation. Communicate technical issues to the appropriate technical level of understanding of various stakeholders. Leadership role as Incident Manager Shift Lead to mentor and support Incident Managers. Team collaboration with various ITSM groups, third party vendors, and the client community. Process improvement to decrease Mean Time to Restoration. Create on-boarding training materials for clients and technical support staff. Collaborate with horizontal departments such as Problem Management, Release Management, Change Management and others. Monitor mission critical, customer facing applications. Comprehension of Agile foundations. Comprehension of ITIL 4 Concepts. Comprehension of DevOps foundations. Comprehension of Cloud Computing core concepts. Familiarity with ISO20000.
Roy Candari’s Current Industry Windstream
Roy
Candari’s Prior Industry
City Of Palmdale
|
Operation Samahan Community Health Clinic
|
Villaview Community Hospital
|
Pacific Bell Communications
|
At And T
|
Self Employed
|
Windstream
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Work Experience
Windstream
Major Incident Coordinator
Thu Sep 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Self Employed
NASDAQ 100 FuturesTrader
Wed Jan 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
At And T
Senior Specialist IT Service Management
Tue Sep 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Mar 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
At And T
Senior Implementation Manager
Fri Sep 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Aug 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
At And T
Senior Resource Manager
Sat Jul 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Aug 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Pacific Bell Communications
Project/Coach Manager
Wed Mar 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jul 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time)
Pacific Bell Communications
Customer Service Representative
Mon Feb 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Mar 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time)
Villaview Community Hospital
Special Projects Coordinator
Thu Aug 01 1996 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Sep 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time)
Operation Samahan Community Health Clinic
Consultant
Wed Jan 01 1992 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Apr 01 1993 00:00:00 GMT+0000 (Coordinated Universal Time)
City Of Palmdale
Planning Intern
Thu Mar 01 1990 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Feb 01 1991 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Roy Candari Email Addresses
FAQ About Roy Candari
-
Roy Candari is located at
San Diego, California, United States -
Roy Candari is a
I am a Major Incident Manager that has 20 years of various experiences from Telco/IT projects, control center operations, and my last 9 years in major incident management. I have commanded major incident bridges with stakeholders and first responders of 5 to 25 members on a single command bridge and have also commanded either the technical or communication bridge when stakeholders exceeded 25 members and at times reaching up to 60 or more. Skills and Abilities That I Bring: Drive Incident Bridge to find root cause and fix. Emotional Intelligence to help incident first responders maintain composure on high stress incidents. Capture detailed documentation for knowledge collection and post-incident investigation. Communicate technical issues to the appropriate technical level of understanding of various stakeholders. Leadership role as Incident Manager Shift Lead to mentor and support Incident Managers. Team collaboration with various ITSM groups, third party vendors, and the client community. Process improvement to decrease Mean Time to Restoration. Create on-boarding training materials for clients and technical support staff. Collaborate with horizontal departments such as Problem Management, Release Management, Change Management and others. Monitor mission critical, customer facing applications. Comprehension of Agile foundations. Comprehension of ITIL 4 Concepts. Comprehension of DevOps foundations. Comprehension of Cloud Computing core concepts. Familiarity with ISO20000. Windstream -
Roy Candari currently works in the
Windstream -
Roy Candari specializes in
I am a Major Incident Manager that has 20 years of various experiences from Telco/IT projects, control center operations, and my last 9 years in major incident management. I have commanded major incident bridges with stakeholders and first responders of 5 to 25 members on a single command bridge and have also commanded either the technical or communication bridge when stakeholders exceeded 25 members and at times reaching up to 60 or more. Skills and Abilities That I Bring: Drive Incident Bridge to find root cause and fix. Emotional Intelligence to help incident first responders maintain composure on high stress incidents. Capture detailed documentation for knowledge collection and post-incident investigation. Communicate technical issues to the appropriate technical level of understanding of various stakeholders. Leadership role as Incident Manager Shift Lead to mentor and support Incident Managers. Team collaboration with various ITSM groups, third party vendors, and the client community. Process improvement to decrease Mean Time to Restoration. Create on-boarding training materials for clients and technical support staff. Collaborate with horizontal departments such as Problem Management, Release Management, Change Management and others. Monitor mission critical, customer facing applications. Comprehension of Agile foundations. Comprehension of ITIL 4 Concepts. Comprehension of DevOps foundations. Comprehension of Cloud Computing core concepts. Familiarity with ISO20000. -
Roy Candari speaks the following languages:
No languages available. -
Roy Candari has prior experience in the following industries:
At And T , At And T , At And T , Pacific Bell Communications , Pacific Bell Communications , Villaview Community Hospital , Operation Samahan Community Health Clinic , City Of Palmdale -
Roy Candari has the following professional experience:
Windstream , Self Employed , At And T , At And T , At And T , Pacific Bell Communications , Pacific Bell Communications , Villaview Community Hospital , Operation Samahan Community Health Clinic , City Of Palmdale . -
You can view Roy Candari’s
LinkedIn profile at LinkedIn URL. -
Roy Candari’s work email addresses are
[email protected] . -
Roy Candari works at
Windstream
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