
Ryan Knight
As the Head of Organic Social at Cloudflare, I lead a team of social and community managers who... | 1055 Carolyn Avenue, San Jose, United States
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Social Media
Ryan Knight’s Location 1055 Carolyn Avenue, San Jose, United States
Ryan Knight’s Expertise As the Head of Organic Social at Cloudflare, I lead a team of social and community managers who are responsible for creating and executing engaging and impactful social media and community programs for one of the world's leading cloud services providers. With over 7 years of experience in this role, I have developed a deep understanding of Cloudflare's brand, products, customers, and partners, and how to communicate with them effectively across various online channels and platforms. My core competencies include social media strategy, community management, content development, product marketing, feedback synthesis, and relationship building. I have a proven track record of managing corporate social media channels, community forums, blogs, and feedback channels, as well as developing and managing in-app customer education and support portals. I have also contributed to product development, business requirements, user profiles, competitive analysis, and marketing materials for Cloudflare's SaaS platform and consumer applications. My mission is to enhance customer experience, loyalty, and retention, as well as to promote Cloudflare's vision, values, and goals.
Ryan Knight’s Current Industry Cloudflare
Ryan
Knight’s Prior Industry
Paypal
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Ebay
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Yahoo
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Informatica
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Harman International
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Aha By Harman
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Seek Thermal
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Cloudflare
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Work Experience

Cloudflare
Head of Organic Social
Wed Jun 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Seek Thermal
Product and Marketing Consultant
Thu May 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jun 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Harman International
Sr. Manager, Product Marketing, Content, and Community at Aha
Mon Jun 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Mar 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Aha By Harman
Head of Community
Mon Jun 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Sep 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Informatica
Communities & Social Media Strategist
Sun Feb 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri May 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Yahoo
Community Manager
Sun Jul 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Feb 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Ebay
Community Communications Manager
Sat May 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jul 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Paypal
Community Marketing Manager
Sat Feb 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat May 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)
Paypal
Reporting & Account Manager
Mon May 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time)