Saad Ali Sahi
I am a professional with more than 14 years of experience working in BPO industry. In the past... | Lahore District, Punjab, Pakistan
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Saad Ali Sahi’s Emails sa****@ib****.com
Saad Ali Sahi’s Phone Numbers No phone number available.
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Saad Ali Sahi’s Location Lahore District, Punjab, Pakistan
Saad Ali Sahi’s Expertise I am a professional with more than 14 years of experience working in BPO industry. In the past 14 years, I have worked in different capacities as I started working as a customer support executive and reached up to the management level. I am an individual who has learnt and mastered many skills over this time period and some of them are mentioned below • client coordination • have launched new customer service/sales campaigns/programs from scratch • recruiting new resource by intense evaluation of the candidates • training and development of the new hired resource • workforce management • forecasting production targets • scheduling and use of scheduling tools, designing and implementing shift patterns and scheduling adjustments due to/as per business requirements • administering real time steering/management rules, monitoring systems and performance reports • generating reports for monitoring key performance indicators • working with software/tech teams for improvement of system usability and CRM • daily reporting to higher management and stake holders • conflict resolution etc.
Saad Ali Sahi’s Current Industry Repairdesk Repair Shop Pos Software
Saad
Ali Sahi’s Prior Industry
Transdata
|
Ovex Technologies
|
Wisdek
|
Trg Customer Solutions
|
Ibex
|
Vital Images
|
Keeptruckin
|
Repairdesk Repair Shop Pos Software
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Work Experience
Repairdesk Repair Shop Pos Software
Manager, Customer Success
Sat Feb 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Keeptruckin
Managing Supervisor
Mon Oct 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Feb 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Vital Images
Project Manager
Thu Jun 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Oct 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Ibex
Operations Supervisor
Sat Jun 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon May 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Trg Customer Solutions
Quality Assurance Executive
Wed Dec 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed May 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Wisdek
Seo Specialist
Wed Sep 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Dec 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Ovex Technologies
Financial Analyst
Wed Nov 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat May 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Transdata
Telesales Representative
Sat Jul 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Oct 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Saad Ali Sahi Email Addresses
FAQ About Saad Ali Sahi
-
Saad Ali Sahi is located at
Lahore District, Punjab, Pakistan -
Saad Ali Sahi is a
I am a professional with more than 14 years of experience working in BPO industry. In the past 14 years, I have worked in different capacities as I started working as a customer support executive and reached up to the management level. I am an individual who has learnt and mastered many skills over this time period and some of them are mentioned below • client coordination • have launched new customer service/sales campaigns/programs from scratch • recruiting new resource by intense evaluation of the candidates • training and development of the new hired resource • workforce management • forecasting production targets • scheduling and use of scheduling tools, designing and implementing shift patterns and scheduling adjustments due to/as per business requirements • administering real time steering/management rules, monitoring systems and performance reports • generating reports for monitoring key performance indicators • working with software/tech teams for improvement of system usability and CRM • daily reporting to higher management and stake holders • conflict resolution etc. Repairdesk Repair Shop Pos Software -
Saad Ali Sahi currently works in the
Repairdesk Repair Shop Pos Software -
Saad Ali Sahi specializes in
I am a professional with more than 14 years of experience working in BPO industry. In the past 14 years, I have worked in different capacities as I started working as a customer support executive and reached up to the management level. I am an individual who has learnt and mastered many skills over this time period and some of them are mentioned below • client coordination • have launched new customer service/sales campaigns/programs from scratch • recruiting new resource by intense evaluation of the candidates • training and development of the new hired resource • workforce management • forecasting production targets • scheduling and use of scheduling tools, designing and implementing shift patterns and scheduling adjustments due to/as per business requirements • administering real time steering/management rules, monitoring systems and performance reports • generating reports for monitoring key performance indicators • working with software/tech teams for improvement of system usability and CRM • daily reporting to higher management and stake holders • conflict resolution etc. -
Saad Ali Sahi speaks the following languages:
No languages available. -
Saad Ali Sahi has prior experience in the following industries:
Keeptruckin , Vital Images , Ibex , Trg Customer Solutions , Wisdek , Ovex Technologies , Transdata -
Saad Ali Sahi has the following professional experience:
Repairdesk Repair Shop Pos Software , Keeptruckin , Vital Images , Ibex , Trg Customer Solutions , Wisdek , Ovex Technologies , Transdata . -
You can view Saad Ali Sahi’s
LinkedIn profile at LinkedIn URL. -
Saad Ali Sahi’s work email addresses are
[email protected] . -
Saad Ali Sahi works at
Repairdesk Repair Shop Pos Software
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