Sagar Srimanth

FAQ About Sagar Srimanth

• What is Sagar Srimanth's address?

  Sagar Srimanth is located at
  India

• What is Sagar Srimanth's job title?

  Sagar Srimanth is a
  • Highly skilled and certified ITIL V4 professional offering work experience in Service Delivery Management, ITSM/ ITIL, and Business Continuity Planning • Proven expertise in Incident and Problem management, following ITIL methodologies, to ensure prompt resolution and minimize downtime • Gained knowledge of SAP ERP and CRM tools like ServiceNow with a focus on configuring reports and dashboards to achieve SLAs and KPIs • Skilled in monitoring critical emails, escalating incidents, and coordinating with technical teams for prompt resolution • Proficient in analyzing operational improvements, creating reports and dashboards, and mentoring team members • Experienced in identifying and resolving problem incidents, contributing to service integration teams, and participating in complex case discussions • Expert at proposing and implementing ideas for project improvement and reducing incident inflow • Recognized for scaling up solutions for building support systems and creating a collaborative environment for client business & IT stakeholders Skilled in :- Incident Management, Problem Management, Tracking high priority Incidents, Use of soft skills - Listen, Empathy, Courtesy, etc. Performing Compliance check for incidents Capgemini

• What industry does Sagar Srimanth currently work in?

  Sagar Srimanth currently works in the
  Capgemini

• What is Sagar Srimanth's area of expertise?

  Sagar Srimanth specializes in
  • Highly skilled and certified ITIL V4 professional offering work experience in Service Delivery Management, ITSM/ ITIL, and Business Continuity Planning • Proven expertise in Incident and Problem management, following ITIL methodologies, to ensure prompt resolution and minimize downtime • Gained knowledge of SAP ERP and CRM tools like ServiceNow with a focus on configuring reports and dashboards to achieve SLAs and KPIs • Skilled in monitoring critical emails, escalating incidents, and coordinating with technical teams for prompt resolution • Proficient in analyzing operational improvements, creating reports and dashboards, and mentoring team members • Experienced in identifying and resolving problem incidents, contributing to service integration teams, and participating in complex case discussions • Expert at proposing and implementing ideas for project improvement and reducing incident inflow • Recognized for scaling up solutions for building support systems and creating a collaborative environment for client business & IT stakeholders Skilled in :- Incident Management, Problem Management, Tracking high priority Incidents, Use of soft skills - Listen, Empathy, Courtesy, etc. Performing Compliance check for incidents

• Which languages does Sagar Srimanth speak? 

  Sagar Srimanth speaks the following languages:
  No languages available.

• Which industries has Sagar Srimanth previously worked in?   

  Sagar Srimanth has prior experience in the following industries:
  Accenture , 7 Ai

• What is Sagar Srimanth’s work experience?  

  Sagar Srimanth has the following professional experience:
  Capgemini , Accenture , 7 Ai , Capgemini .

• How can I find Sagar Srimanth on LinkedIn?  

  You can view Sagar Srimanth’s
  LinkedIn profile at LinkedIn URL.

• What are Sagar Srimanth’s work email addresses?  

  Sagar Srimanth’s work email addresses are
  [email protected].

• What company does Sagar Srimanth work for?  

  Sagar Srimanth works at
  Capgemini