
Salman Siddiqui
A professional with "Customer outcomes obsessed" leadership experience of 24+ years in Global Service Delivery, Business strategy, ... | Manila, Manila, Philippines
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Salman Siddiqui’s Emails sa****@jp****.com
Salman Siddiqui’s Phone Numbers No phone number available.
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Salman Siddiqui’s Location Manila, Manila, Philippines
Salman Siddiqui’s Expertise A professional with "Customer outcomes obsessed" leadership experience of 24+ years in Global Service Delivery, Business strategy, transformation-analytics and automation, set ups, consulting, client-vendor management,Customer services, Customer experience management, program and relationship management with leading multinational companies: JP Morgan Chase, UBER, Cognizant Technology solutions, QBE Insurance, UnitedHealth Group, TechMahindra, DELL and GE Capital. End to end experience in Customer Experience Leadership and shaping digital transformation journeys for global shared services, outsourced operations and consulting - North Americas, LATAM, EMEA and APAC regions. An effective leader with abilities in building, managing and leading globally diverse, inclusive and cross functional "fun to work with" teams leading multi business strategy and operations excellence. Managed accounts exposure: Multiple sites, markets and industry verticals - Client experience led services for Mobility, Banking and Financial Services, Insurance: Healthcare, Property and Casualty, Telecom , IT support - Computing H/W,Cloud and Sales. CERTIFICATIONS : Lean Six Sigma Black Belt from British Standards Institution - Mentor and lead on multiple LEAN SIX SIGMA transformation programs and projects (@ UHG, GE, DELL & Tech Mahindra -Certified ISO 27001 and 9001 Lead Auditor.) Specialties: Business Transformation, Business Strategy, Risk management, Customer experience, Operations delivery, Business finance, Leadership, Process re engineering, Program mgmt, Vendor mgmt, Sales, LEAN Six sigma, Insurance, Healthcare , Audit & Compliance controls, Tech support, Telecom, Service valuation, BCP, Analytics
Salman Siddiqui’s Current Industry Jpmorgan Chase
Salman
Siddiqui’s Prior Industry
Ma Mohiuddin And Sons Hyderabad
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Ge Capital
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Dell International Services
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Tech Mahindra
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Unitedhealth Group Insurance
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Qbe Insurance
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Cognizant Technology Solutions
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Uber
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Jpmorgan Chase
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Work Experience

Jpmorgan Chase
Head of Strategy and Transformation: Executive Director - Asset and Wealth Management
Wed Jul 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Uber
Customer Experience Global Program Leader
Fri Dec 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Nov 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Cognizant Technology Solutions
Head of Operational Excellence and Strategic Transformation programs - General Manager
Tue Mar 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Nov 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Qbe Insurance
Country Head for OPEX and Strategic Business Transformation (Director)
Thu Jan 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Dec 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Unitedhealth Group Insurance
Transformation leader - LSS Master Black Belt
Thu Mar 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Dec 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Unitedhealth Group Insurance
Service Delivery Leader
Sat May 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Mar 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Tech Mahindra
Service Delivery leader -Operations,Technical Support
Thu Jun 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Apr 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Dell International Services
Customer Experience leader
Thu Jul 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jun 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Ge Capital
Quality Manager Customer Service (Multi Client account environment)
Sat Nov 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jun 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)
Ge Capital
Assistant Manager, Operations
Mon May 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Nov 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time)
Ma Mohiuddin And Sons Hyderabad
Financial Consultant
Thu May 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon May 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time)