Sam Aucott

FAQ About Sam Aucott

• What is Sam Aucott's address?

  Sam Aucott is located at
  Tamworth, Tamworth, United Kingdom

• What is Sam Aucott's job title?

  Sam Aucott is a
  MBTI - ISFJ I joined TNT UK in June 2000 as a Customer Service Representative at Atherstone Contact Centre. I worked my way through the different functions within the Contact Centre, including Frontline, Support and Major Accounts. This is where I developed my customer service skills. I joined the People Development team in 2010. My role offers a lot of variety and job satisfaction. I help to develop the skills and knowledge of Customer Service Representatives as they undertake their career journey through TNT. Although I am based at Atherstone Contact Centre my role also allows me to offer coaching and development to other TNT sites around the UK. I find it very rewarding helping people develop and progress. I completed a certificate in Learning and Development in 2011. I joined the Customer Experience Quality Team in October 2016. I am now responsible for customer satisfaction and the day to day completion of quality data. Completing evaluations and audits on our Customer Service Representatives, ensuring an exceptional customer experience. To champion quality as a key business driver in achieving and maintaining recognition as a centre of excellence. I rejoined the Customer Service Training Team in January 2019. I am once again responsible for helping develop the skills and knowledge of our Customer Service team members, as they undertake their career journey through TNT/FedEx. I am also responsible for the design and evaluation of learning interventions, used within the Customer Experience department. I have experience designing and creating e-learning modules, using Articulate. In June 2021 I left my role at FedEx and joined ALDI as a Global Business Coordination Assistant. I am responsible for facilitating train the trainer sessions globally, creating trainer materials, assist and participate in projects and analyse and document business requirements for processes and systems. Ceva Logistics

• What industry does Sam Aucott currently work in?

  Sam Aucott currently works in the
  Ceva Logistics

• What is Sam Aucott's area of expertise?

  Sam Aucott specializes in
  MBTI - ISFJ I joined TNT UK in June 2000 as a Customer Service Representative at Atherstone Contact Centre. I worked my way through the different functions within the Contact Centre, including Frontline, Support and Major Accounts. This is where I developed my customer service skills. I joined the People Development team in 2010. My role offers a lot of variety and job satisfaction. I help to develop the skills and knowledge of Customer Service Representatives as they undertake their career journey through TNT. Although I am based at Atherstone Contact Centre my role also allows me to offer coaching and development to other TNT sites around the UK. I find it very rewarding helping people develop and progress. I completed a certificate in Learning and Development in 2011. I joined the Customer Experience Quality Team in October 2016. I am now responsible for customer satisfaction and the day to day completion of quality data. Completing evaluations and audits on our Customer Service Representatives, ensuring an exceptional customer experience. To champion quality as a key business driver in achieving and maintaining recognition as a centre of excellence. I rejoined the Customer Service Training Team in January 2019. I am once again responsible for helping develop the skills and knowledge of our Customer Service team members, as they undertake their career journey through TNT/FedEx. I am also responsible for the design and evaluation of learning interventions, used within the Customer Experience department. I have experience designing and creating e-learning modules, using Articulate. In June 2021 I left my role at FedEx and joined ALDI as a Global Business Coordination Assistant. I am responsible for facilitating train the trainer sessions globally, creating trainer materials, assist and participate in projects and analyse and document business requirements for processes and systems.

• Which languages does Sam Aucott speak? 

  Sam Aucott speaks the following languages:
  No languages available.

• Which industries has Sam Aucott previously worked in?   

  Sam Aucott has prior experience in the following industries:
  Ceva Logistics , Aldi , Fedex , Tnt , Tnt , Tnt , Tnt Express

• What is Sam Aucott’s work experience?  

  Sam Aucott has the following professional experience:
  Ceva Logistics , Ceva Logistics , Aldi , Fedex , Tnt , Tnt , Tnt , Tnt Express , Ceva Logistics .

• How can I find Sam Aucott on LinkedIn?  

  You can view Sam Aucott’s
  LinkedIn profile at LinkedIn URL.

• What are Sam Aucott’s work email addresses?  

  Sam Aucott’s work email addresses are
  [email protected] .

• What company does Sam Aucott work for?  

  Sam Aucott works at
  Ceva Logistics