
Sanjay Kumar Gupta
“I have only one strength - Ownership” I have 20+ years of experience in large scale, multi site... | Bengaluru, Bengaluru, India
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Sanjay Kumar Gupta’s Emails sa****@in****.com
Sanjay Kumar Gupta’s Phone Numbers 91804674****
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Sanjay Kumar Gupta’s Location Bengaluru, Bengaluru, India
Sanjay Kumar Gupta’s Expertise “I have only one strength - Ownership” I have 20+ years of experience in large scale, multi site Operations, P&L Management and process excellence . Currently working with Indegene and leading one of the largest accounts successfully. Prior to Indegene, I worked with Conduent (3 Years) UnitedHealth Group (11 years), EXL service (6 years) and GENPACT (2 Years). Been a top rated employee throughout my career. Recognized with 11 Internal promotions in last 20 years Joined Conduent in Oct 2017 to provide leadership to Healthcare, Workers Compensation, Banking, Insurance, Pharma and Capital Market Operations, a team of ~5000 people spread across 4 cities in India. In last couple years, Reduced Cost Per Transaction by ~30% and attrition by ~40% Led projects to offshore over 500 positions to India from High Cost Centers and generated run rate savings of ~ 12.5M. Been on winning team for ~200M Deals Been instrumental in taking the UHG Captive from 30 employees in 2006 to 30000+ employees in ~10 years. Was part of core team of five that led and defined the culture, implemented robust delivery model, designed HR policies, Incentive models, engagement programs and growth strategy. An alumnus of IIM A, Graduate in Commerce, a Company Secretary (I) , an MBA in Finance & Accounting Management (AIMA), MBA in International Business (SIMS). Also a PMP certified professional from AstroWix Corp. USA and Certified Green Belt Six Sigma Professional from Quality Association of India (QAI). Attended 6 month long Executive Development Program at Wharton School of Business in Pennsylvania, USA. Considered to be an expert on best in class service delivery, people management and cost management. Created highly motivated teams. Known for taking ownership, creativity, analytical ability, problem solving, being financially savvy & running cost efficient operations. Have been always a favorite of my clients and heavily trusted by them throughout my career. I have shared my views on leadership in both print (3 Articles in Hindustan Times) and news media (Interview on Leadership on BOSS TV , UK by London Business School). I have been an invited delegate at the Great Place to Work Conference, NASSCOM Conclave & the BPO Summit. I also mentor final year Operations and HR Students of IMI, New Delhi.
Sanjay Kumar Gupta’s Current Industry Indegene
Sanjay
Kumar Gupta’s Prior Industry
Ge Capital International Services
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Exl Service
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Unitedhealth
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Conduent
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Indegene
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Work Experience

Indegene
Senior Director - Operations & Business Excellence
Thu Oct 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Conduent
India Head of Transaction Processing - Healthcare , Pharma , Banking , Insurance , Workers Comp.
Sun Oct 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Oct 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Unitedhealth
Senior Director - Operations & Gurgaon Site Head
Fri Dec 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Oct 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Exl Service
Manager - Client Operations
Sun Jul 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Dec 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Ge Capital International Services
Process Associate
Mon Nov 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jun 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)