Sanjeeth Ramesh

FAQ About Sanjeeth Ramesh

• What is Sanjeeth Ramesh's address?

  Sanjeeth Ramesh is located at
  Bengaluru, Karnataka, India

• What is Sanjeeth Ramesh's job title?

  Sanjeeth Ramesh is a
  Experienced Assistant Manager desktop Server with a demonstrated history of working in the Information & Technology Service. Skilled in Incident Management, Risk Management, vendor management and Customer Service. Strong information technology professional with a Bachelor of Engineering (BE) focused in people management along with Growth Mindset in embracing the change with time. Proud to be one of the recipients of ANZ CEO Recognition Award 2011 Provided leadership to group ranging small as 14 to maximum 27 members in a global environment, training, leading, coaching, support and managing escalation of incidents across windows platform. • Ensure service recovery of all level 1, Level 2 & Executive support for production incidents across the globe. • Manage compliance and improvements to support processes. • Recruit, develop, coach and performance management of staff to meet/exceed the Organization KPIs • Work closely with business, technical teams, customers and stakeholders to meet business expectations • Manage service transition reviews for new projects, upgrades, updating support matrix to ensure minimal/less disruption and ensure support is in place during production • Manage Business Continuity for the team • Organize & Manage Training and development to up-skill self and team • Analytical skill with hands on experience in creating service reports and dashboards. • Setting up an alternate channel of support - TEC Bar - Technology Experience Centre and managing the same for better customer experience and less technology downtime for users supporting the Bank. Other Skills: Customer Centric People management Critical thinking Complex problem solving Creativity Coordinating with others Judgment and decision making Service orientation Negotiation Flexibility Emotional intelligence Anz

• What industry does Sanjeeth Ramesh currently work in?

  Sanjeeth Ramesh currently works in the
  Anz

• What is Sanjeeth Ramesh's area of expertise?

  Sanjeeth Ramesh specializes in
  Experienced Assistant Manager desktop Server with a demonstrated history of working in the Information & Technology Service. Skilled in Incident Management, Risk Management, vendor management and Customer Service. Strong information technology professional with a Bachelor of Engineering (BE) focused in people management along with Growth Mindset in embracing the change with time. Proud to be one of the recipients of ANZ CEO Recognition Award 2011 Provided leadership to group ranging small as 14 to maximum 27 members in a global environment, training, leading, coaching, support and managing escalation of incidents across windows platform. • Ensure service recovery of all level 1, Level 2 & Executive support for production incidents across the globe. • Manage compliance and improvements to support processes. • Recruit, develop, coach and performance management of staff to meet/exceed the Organization KPIs • Work closely with business, technical teams, customers and stakeholders to meet business expectations • Manage service transition reviews for new projects, upgrades, updating support matrix to ensure minimal/less disruption and ensure support is in place during production • Manage Business Continuity for the team • Organize & Manage Training and development to up-skill self and team • Analytical skill with hands on experience in creating service reports and dashboards. • Setting up an alternate channel of support - TEC Bar - Technology Experience Centre and managing the same for better customer experience and less technology downtime for users supporting the Bank. Other Skills: Customer Centric People management Critical thinking Complex problem solving Creativity Coordinating with others Judgment and decision making Service orientation Negotiation Flexibility Emotional intelligence

• Which languages does Sanjeeth Ramesh speak? 

  Sanjeeth Ramesh speaks the following languages:
  No languages available.

• Which industries has Sanjeeth Ramesh previously worked in?   

  Sanjeeth Ramesh has prior experience in the following industries:
  Anz , Anz , Magna Infotech A Quess

• What is Sanjeeth Ramesh’s work experience?  

  Sanjeeth Ramesh has the following professional experience:
  Anz , Anz , Anz , Anz , Magna Infotech A Quess .

• How can I find Sanjeeth Ramesh on LinkedIn?  

  You can view Sanjeeth Ramesh’s
  LinkedIn profile at LinkedIn URL.

• What are Sanjeeth Ramesh’s work email addresses?  

  Sanjeeth Ramesh’s work email addresses are
  [email protected] .

• What company does Sanjeeth Ramesh work for?  

  Sanjeeth Ramesh works at
  Anz