
Saurabh Saini
Summary: Experienced IT professional with over 6 years of expertise in Information Technology, specializing in Production & Application Support.... | Gurgaon, Gurgaon, India
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Saurabh Saini’s Emails sa****@pe****.com
Saurabh Saini’s Phone Numbers 1703587****
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Saurabh Saini’s Location Gurgaon, Gurgaon, India
Saurabh Saini’s Expertise Summary: Experienced IT professional with over 6 years of expertise in Information Technology, specializing in Production & Application Support. Managed performance modules for 140+ reputable companies, ensuring efficient data management and client satisfaction. Led a team of 4, providing guidance and ensuring timely ticket resolution. Improved data synchronization and system functionality by configuring API settings. Proactively updated workflows to enhance user experience. Known for exceptional customer support, collaborating with stakeholders for quick resolutions. Managed various tasks including payment systems and digital platforms. Maintained strong relationships with clients such as NPCI, Billdesk, and RBL. Proficient in API integration, SQL queries, and troubleshooting. Skilled in business analysis and converting requirements into functional specifications. Application Support Engineer with 24x7 availability, proficient in SQL SERVER and job monitoring. Expertise in revenue-related affairs in BFSI, Retail, and Telecom domains. Monitored services and analyzed performance for IMPS and Operator Services. Additional skills include MySQL, SQL, PostgreSQL, ELK, PuTTY, Postman, JIRA, and Redis Desktop.
Saurabh Saini’s Current Industry Peoplestrong
Saurabh
Saini’s Prior Industry
Mpower Softcomm
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Oxigen Services
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Peoplestrong
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Work Experience

Peoplestrong
Technical Delivery Specialist
Tue Dec 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Oxigen Services
Application Support Engineer
Mon Apr 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Dec 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Mpower Softcomm
Software Engineer
Wed Mar 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Apr 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)