Sean Chen s.chen@celonis.com & | Led in official recognition of the club as well as organizing events within the school and competitive games between different schools. + Established a permanent annual school-funded budget of $1,200 for the club. + Founded two new E-Sports Chapters: + TESPA Chapter in coordination with Blizzard Entertainment. + ULOL Chapter in coordination with Riot Games. + Coordinated with sponsors to receive hundreds of cash and toy prizes for club tournaments.Proactively work with staff to identify the uses of specific technologies to meet business needs: + Tableau for data visualization + ArcGIS for mapping + Salesforce for program management and CRM + Seamless Docs for simple online form creation + Other technologies as determined during the course of normal activity. Develop training materials and lead training: + Training materials are a combination of PDF, UPK and potentially recorded WebEx presentations. + Develop UPK training materials and update as necessary. + Conduct post-training assessments to determine and implement improvements in training materials and presentation. Coordinate translation of business requirements to development and implementation: + Work with Operational Transformation & Lean team members and program staff in the development of business requirements. + Coordinate with technology, development and project management teams to ensure business requirements are met. + Test solutions to ensure they meet business need and leverage capabilities of the platform efficiently.Participated in implementations of different New York State programs. Assisted in testing, debugging, and implementation of various New York State Lean initiatives. Worked with NYSERDA’s Lean team to develop operational and technological solutions to meet program and policy objectives. + Assisted in verifying thousands of records in multiple Salesforce environments. + Created a single universal data collection template for ten New York State energy programs. + Constructed and verified dozens of reports with the use of Tableau and PeopleSoft. + Improved in the cleaning and organization of SharePoint site transfers and development. + Created dozens of User Productivity Kit (UPK) system tutorials for internal users.Handled hundreds of important order forms, files, data entry, and reports needed prior to upcoming events. Oversaw management of commission made by Sales employees as well as coordinated ticket sales, returns, and preorders occurring in the system. Assisted in all costumer service involving complaints, issues, or questions over the phone and in-person. + Led in the implementation of a cloud-based backup for hundreds of important files. + Assisted in developing a new IT system to process thousands of forms efficiently.

Sean Chen

Led in official recognition of the club as well as organizing events within the school and competitive games...

New York, New York, United States

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Sean Chen’s Location New York, New York, United States

Sean Chen’s Expertise Led in official recognition of the club as well as organizing events within the school and competitive games between different schools. + Established a permanent annual school-funded budget of $1,200 for the club. + Founded two new E-Sports Chapters: + TESPA Chapter in coordination with Blizzard Entertainment. + ULOL Chapter in coordination with Riot Games. + Coordinated with sponsors to receive hundreds of cash and toy prizes for club tournaments.Proactively work with staff to identify the uses of specific technologies to meet business needs: + Tableau for data visualization + ArcGIS for mapping + Salesforce for program management and CRM + Seamless Docs for simple online form creation + Other technologies as determined during the course of normal activity. Develop training materials and lead training: + Training materials are a combination of PDF, UPK and potentially recorded WebEx presentations. + Develop UPK training materials and update as necessary. + Conduct post-training assessments to determine and implement improvements in training materials and presentation. Coordinate translation of business requirements to development and implementation: + Work with Operational Transformation & Lean team members and program staff in the development of business requirements. + Coordinate with technology, development and project management teams to ensure business requirements are met. + Test solutions to ensure they meet business need and leverage capabilities of the platform efficiently.Participated in implementations of different New York State programs. Assisted in testing, debugging, and implementation of various New York State Lean initiatives. Worked with NYSERDA’s Lean team to develop operational and technological solutions to meet program and policy objectives. + Assisted in verifying thousands of records in multiple Salesforce environments. + Created a single universal data collection template for ten New York State energy programs. + Constructed and verified dozens of reports with the use of Tableau and PeopleSoft. + Improved in the cleaning and organization of SharePoint site transfers and development. + Created dozens of User Productivity Kit (UPK) system tutorials for internal users.Handled hundreds of important order forms, files, data entry, and reports needed prior to upcoming events. Oversaw management of commission made by Sales employees as well as coordinated ticket sales, returns, and preorders occurring in the system. Assisted in all costumer service involving complaints, issues, or questions over the phone and in-person. + Led in the implementation of a cloud-based backup for hundreds of important files. + Assisted in developing a new IT system to process thousands of forms efficiently.

Sean Chen’s Current Industry Celonis

Sean Chen’s Prior Industry
Rockland Boulders | University at Albany | NYSERDA | Hearst Technology | Celonis

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Work Experience

Celonis

Training Specialist

Wed May 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Hearst Technology

Technical Training & Communications Specialist

Fri Jun 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed May 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)

Hearst Technology

Technical Training Coordinator

Sun Oct 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue May 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)

NYSERDA

Adoption and Training Coordinator

Mon May 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Oct 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)

NYSERDA

Operational Transformation and LEAN Intern

Wed Jun 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon May 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)

University at Albany

University at Albany E-Sports Club President and Collegiate Coordinator

Sat Aug 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon May 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)

Rockland Boulders

Ticket Operations Intern

Fri May 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Aug 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)

Skills

Languages

FAQ About Sean Chen

Sean Chen is located at
New York, New York, United States

Sean Chen is a
Led in official recognition of the club as well as organizing events within the school and competitive games between different schools. + Established a permanent annual school-funded budget of $1,200 for the club. + Founded two new E-Sports Chapters: + TESPA Chapter in coordination with Blizzard Entertainment. + ULOL Chapter in coordination with Riot Games. + Coordinated with sponsors to receive hundreds of cash and toy prizes for club tournaments.Proactively work with staff to identify the uses of specific technologies to meet business needs: + Tableau for data visualization + ArcGIS for mapping + Salesforce for program management and CRM + Seamless Docs for simple online form creation + Other technologies as determined during the course of normal activity. Develop training materials and lead training: + Training materials are a combination of PDF, UPK and potentially recorded WebEx presentations. + Develop UPK training materials and update as necessary. + Conduct post-training assessments to determine and implement improvements in training materials and presentation. Coordinate translation of business requirements to development and implementation: + Work with Operational Transformation & Lean team members and program staff in the development of business requirements. + Coordinate with technology, development and project management teams to ensure business requirements are met. + Test solutions to ensure they meet business need and leverage capabilities of the platform efficiently.Participated in implementations of different New York State programs. Assisted in testing, debugging, and implementation of various New York State Lean initiatives. Worked with NYSERDA’s Lean team to develop operational and technological solutions to meet program and policy objectives. + Assisted in verifying thousands of records in multiple Salesforce environments. + Created a single universal data collection template for ten New York State energy programs. + Constructed and verified dozens of reports with the use of Tableau and PeopleSoft. + Improved in the cleaning and organization of SharePoint site transfers and development. + Created dozens of User Productivity Kit (UPK) system tutorials for internal users.Handled hundreds of important order forms, files, data entry, and reports needed prior to upcoming events. Oversaw management of commission made by Sales employees as well as coordinated ticket sales, returns, and preorders occurring in the system. Assisted in all costumer service involving complaints, issues, or questions over the phone and in-person. + Led in the implementation of a cloud-based backup for hundreds of important files. + Assisted in developing a new IT system to process thousands of forms efficiently. Celonis

Sean Chen currently works in the
Celonis

Sean Chen specializes in
Led in official recognition of the club as well as organizing events within the school and competitive games between different schools. + Established a permanent annual school-funded budget of $1,200 for the club. + Founded two new E-Sports Chapters: + TESPA Chapter in coordination with Blizzard Entertainment. + ULOL Chapter in coordination with Riot Games. + Coordinated with sponsors to receive hundreds of cash and toy prizes for club tournaments.Proactively work with staff to identify the uses of specific technologies to meet business needs: + Tableau for data visualization + ArcGIS for mapping + Salesforce for program management and CRM + Seamless Docs for simple online form creation + Other technologies as determined during the course of normal activity. Develop training materials and lead training: + Training materials are a combination of PDF, UPK and potentially recorded WebEx presentations. + Develop UPK training materials and update as necessary. + Conduct post-training assessments to determine and implement improvements in training materials and presentation. Coordinate translation of business requirements to development and implementation: + Work with Operational Transformation & Lean team members and program staff in the development of business requirements. + Coordinate with technology, development and project management teams to ensure business requirements are met. + Test solutions to ensure they meet business need and leverage capabilities of the platform efficiently.Participated in implementations of different New York State programs. Assisted in testing, debugging, and implementation of various New York State Lean initiatives. Worked with NYSERDA’s Lean team to develop operational and technological solutions to meet program and policy objectives. + Assisted in verifying thousands of records in multiple Salesforce environments. + Created a single universal data collection template for ten New York State energy programs. + Constructed and verified dozens of reports with the use of Tableau and PeopleSoft. + Improved in the cleaning and organization of SharePoint site transfers and development. + Created dozens of User Productivity Kit (UPK) system tutorials for internal users.Handled hundreds of important order forms, files, data entry, and reports needed prior to upcoming events. Oversaw management of commission made by Sales employees as well as coordinated ticket sales, returns, and preorders occurring in the system. Assisted in all costumer service involving complaints, issues, or questions over the phone and in-person. + Led in the implementation of a cloud-based backup for hundreds of important files. + Assisted in developing a new IT system to process thousands of forms efficiently.

Sean Chen speaks the following languages:
No languages available.

Sean Chen has prior experience in the following industries:
Celonis , Hearst Technology , Hearst Technology , NYSERDA , NYSERDA , University at Albany , Rockland Boulders

Sean Chen has the following professional experience:
Celonis , Hearst Technology , Hearst Technology , NYSERDA , NYSERDA , University at Albany , Rockland Boulders .