Sebastian Hernandez

FAQ About Sebastian Hernandez

• What is Sebastian Hernandez's address?

  Sebastian Hernandez is located at
  Tiana, Catalonia, Spain

• What is Sebastian Hernandez's job title?

  Sebastian Hernandez is a
  Teams Coordinator with special vocation in Customer Service, with over 8 years of experience. My higher level skills are in managing teams (multidisciplinary) work, its development and creating environments where there is a good working environment, keeping the team motivated and committed. Also on the use of information (analytical, BI, big data) to generate continuous improvement actions and facilitate information to take the best strategic decisions in organizations. Among the most significant achievements of my career, I can highlight: As Customer Chief Officer, leading the Cultural change within the organization so that the customer service is really becoming a differentiating factor and a competitive advantage that is recognized by our users. As After Customer Service Manager, together with all the Team, to achieve a satisfaction rate of 95% per month, increasing 15% in 3 years. As Head of CRM, I had increased by more than 15% retention ratio of the customer base and the opening of new sales channels and commercial distribution. Especially I enjoy dealing with customers. Customer service has become a distinct trend of companies from all sectors of business and this competition is my passion and with which I have discovered that I can develop more effective way all my skills and provide benefit to the organization. I am especially proud to always treat the people I've had in my charge as partners and not as employees, which has created strong bonds of trust and friendship and, directly, has made improving their motivation and productivity. Invite me to connect if you think there are professional synergies between us or want to know more about my professional background and expertise. [email protected] Helping

• What industry does Sebastian Hernandez currently work in?

  Sebastian Hernandez currently works in the
  Helping

• What is Sebastian Hernandez's area of expertise?

  Sebastian Hernandez specializes in
  Teams Coordinator with special vocation in Customer Service, with over 8 years of experience. My higher level skills are in managing teams (multidisciplinary) work, its development and creating environments where there is a good working environment, keeping the team motivated and committed. Also on the use of information (analytical, BI, big data) to generate continuous improvement actions and facilitate information to take the best strategic decisions in organizations. Among the most significant achievements of my career, I can highlight: As Customer Chief Officer, leading the Cultural change within the organization so that the customer service is really becoming a differentiating factor and a competitive advantage that is recognized by our users. As After Customer Service Manager, together with all the Team, to achieve a satisfaction rate of 95% per month, increasing 15% in 3 years. As Head of CRM, I had increased by more than 15% retention ratio of the customer base and the opening of new sales channels and commercial distribution. Especially I enjoy dealing with customers. Customer service has become a distinct trend of companies from all sectors of business and this competition is my passion and with which I have discovered that I can develop more effective way all my skills and provide benefit to the organization. I am especially proud to always treat the people I've had in my charge as partners and not as employees, which has created strong bonds of trust and friendship and, directly, has made improving their motivation and productivity. Invite me to connect if you think there are professional synergies between us or want to know more about my professional background and expertise. [email protected]

• Which languages does Sebastian Hernandez speak? 

  Sebastian Hernandez speaks the following languages:
  No languages available.

• Which industries has Sebastian Hernandez previously worked in?   

  Sebastian Hernandez has prior experience in the following industries:
  Bimyou Soluciones Omnicanal , Always On , Cdmon , Cdmon , Nilfisk Advance , Nilfisk Advance , Nilfisk Advance

• What is Sebastian Hernandez’s work experience?  

  Sebastian Hernandez has the following professional experience:
  Helping , Bimyou Soluciones Omnicanal , Always On , Cdmon , Cdmon , Nilfisk Advance , Nilfisk Advance , Nilfisk Advance .

• How can I find Sebastian Hernandez on LinkedIn?  

  You can view Sebastian Hernandez’s
  LinkedIn profile at LinkedIn URL.

• What are Sebastian Hernandez’s work email addresses?  

  Sebastian Hernandez’s work email addresses are
  [email protected] .

• What company does Sebastian Hernandez work for?  

  Sebastian Hernandez works at
  Helping