Shawn Livengood
As a nationally-recognized leader in the workforce management industry, I have over 20 years of progressive experience leading... | Peoria, Peoria, United States
*50 free lookup(s) per month.
No credit card required.
Shawn Livengood’s Emails sh****@te****.com
Shawn Livengood’s Phone Numbers No phone number available.
Social Media
Shawn Livengood’s Location Peoria, Peoria, United States
Shawn Livengood’s Expertise As a nationally-recognized leader in the workforce management industry, I have over 20 years of progressive experience leading diverse multi-level teams in a large-scale, fully-owned service enterprise for industry leaders in global consumer engagement solutions for banking & finance, insurance, healthcare, automotive, hospitality, telecom, and technology industries. Capable of ‘thinking outside the box’ I apply qualitative thinking to make strategic decisions in a fast-paced, ambiguous environment. Employing persuasive communications (verbal & written) I can influence, interact, negotiate, and present complex strategies to C-level decision-makers, stakeholders, customers, vendors, and suppliers. Being a trusted subject matter expert for WFM software, I serve on the Board of Directors with the Aspect Software User Group Association (ASUGA) and I am an active member of SWPP (Society of Workforce Planning Professionals), presenting at online webinars, live seminars, and conferences. My additional skills & competencies include: Real-Time & Strategic Project Management, Operational & Scheduling Efficiencies, Lean Methodologies, Forecasting, Financial & Data Analysis, Technology & Automation Implementation, Call Center Management, Workplace Diversity & Inclusion, Artificial Intelligence, Solution Engineering, and Telecommunications. Software, systems, and applications: Avaya, IVR, IEX, Aspect eWorkforce Management, Process Scheduler, Microsoft (Word, Excel, & PowerPoint), Verint, Genesys, Anaplan
Shawn Livengood’s Current Industry Majorel
Shawn
Livengood’s Prior Industry
Affina
|
Hgs
|
Hgs Hinduja Global Solutions
|
Arise Virtual Solutions
|
Majorel
Not the Shawn Livengood you were looking for?
Find accurate emails & phone numbers for over 700M professionals.
Work Experience
Majorel
Manager Workforce Management & Reporting
Sun Jan 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Arise Virtual Solutions
Forecasting Director
Tue Sep 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Hgs Hinduja Global Solutions
Senior Director Workforce Management
Thu Apr 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Sep 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Hgs
Director, Workforce Management
Tue Apr 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Apr 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Affina
Director of Sales Support & Workforce Management (Purchased by HGS in 2006)
Thu Nov 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Apr 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Affina
Real Time Analyst
Fri Oct 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Nov 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)
Affina
Team Leader, Operations
Sun Feb 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Oct 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time)
Affina
Customer Service Agent
Mon Jan 01 1996 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Shawn Livengood Email Addresses
FAQ About Shawn Livengood
-
Shawn Livengood is located at
Peoria, Peoria, United States -
Shawn Livengood is a
As a nationally-recognized leader in the workforce management industry, I have over 20 years of progressive experience leading diverse multi-level teams in a large-scale, fully-owned service enterprise for industry leaders in global consumer engagement solutions for banking & finance, insurance, healthcare, automotive, hospitality, telecom, and technology industries. Capable of ‘thinking outside the box’ I apply qualitative thinking to make strategic decisions in a fast-paced, ambiguous environment. Employing persuasive communications (verbal & written) I can influence, interact, negotiate, and present complex strategies to C-level decision-makers, stakeholders, customers, vendors, and suppliers. Being a trusted subject matter expert for WFM software, I serve on the Board of Directors with the Aspect Software User Group Association (ASUGA) and I am an active member of SWPP (Society of Workforce Planning Professionals), presenting at online webinars, live seminars, and conferences. My additional skills & competencies include: Real-Time & Strategic Project Management, Operational & Scheduling Efficiencies, Lean Methodologies, Forecasting, Financial & Data Analysis, Technology & Automation Implementation, Call Center Management, Workplace Diversity & Inclusion, Artificial Intelligence, Solution Engineering, and Telecommunications. Software, systems, and applications: Avaya, IVR, IEX, Aspect eWorkforce Management, Process Scheduler, Microsoft (Word, Excel, & PowerPoint), Verint, Genesys, Anaplan Majorel -
Shawn Livengood currently works in the
Majorel -
Shawn Livengood specializes in
As a nationally-recognized leader in the workforce management industry, I have over 20 years of progressive experience leading diverse multi-level teams in a large-scale, fully-owned service enterprise for industry leaders in global consumer engagement solutions for banking & finance, insurance, healthcare, automotive, hospitality, telecom, and technology industries. Capable of ‘thinking outside the box’ I apply qualitative thinking to make strategic decisions in a fast-paced, ambiguous environment. Employing persuasive communications (verbal & written) I can influence, interact, negotiate, and present complex strategies to C-level decision-makers, stakeholders, customers, vendors, and suppliers. Being a trusted subject matter expert for WFM software, I serve on the Board of Directors with the Aspect Software User Group Association (ASUGA) and I am an active member of SWPP (Society of Workforce Planning Professionals), presenting at online webinars, live seminars, and conferences. My additional skills & competencies include: Real-Time & Strategic Project Management, Operational & Scheduling Efficiencies, Lean Methodologies, Forecasting, Financial & Data Analysis, Technology & Automation Implementation, Call Center Management, Workplace Diversity & Inclusion, Artificial Intelligence, Solution Engineering, and Telecommunications. Software, systems, and applications: Avaya, IVR, IEX, Aspect eWorkforce Management, Process Scheduler, Microsoft (Word, Excel, & PowerPoint), Verint, Genesys, Anaplan -
Shawn Livengood speaks the following languages:
No languages available. -
Shawn Livengood has prior experience in the following industries:
Arise Virtual Solutions , Hgs Hinduja Global Solutions , Hgs , Affina , Affina , Affina , Affina -
Shawn Livengood has the following professional experience:
Majorel , Arise Virtual Solutions , Hgs Hinduja Global Solutions , Hgs , Affina , Affina , Affina , Affina . -
You can view Shawn Livengood’s
LinkedIn profile at LinkedIn URL. -
Shawn Livengood’s work email addresses are
[email protected] . -
Shawn Livengood works at
Majorel
People you may be interested in
- Joe Scheithauer
- Prakash Vaswani
- Gergely Komaromi
- Joraine Miller
- Parthkumar Vaghasiya
- Majed Habbal
- Vivien Lan
- Michael Mcclellan
Sales Service Representative at Cintas
Sr Technical Associate at TechMahindra
Senior Risk Analyst
Real Estate Agent at JB Goodwin Realtors
Entrepreneur
Senior Product Manager- Intrado
Buyer at ASI Corporation
President at Renovation Eco Inc.