
Shawn Smith
Business Management Professional with 25+ years of customer facing experience and highly proficient in growing and maintaining professional... | United States
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Shawn Smith’s Emails ss****@mt****.com
Shawn Smith’s Phone Numbers No phone number available.
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Shawn Smith’s Location United States
Shawn Smith’s Expertise Business Management Professional with 25+ years of customer facing experience and highly proficient in growing and maintaining professional relationships with employees, customers and vendors to provide exceedingly high standards of satisfaction to both grow and maintain profitable business. Expertise in: Customer Service - Team Leadership - Departmental Training Customer Support - Coaching & Mentoring - Consultative Selling Project Management - Productivity Improvement - Customer Retention Product Management - Vendor Management - Operational Excellence Professional Development: Customer Oriented Selling – 2007 Technical Sales Engineer Training – 2002 The Counselor Salesperson – 1999 LAP – Leader Action Profile participant – 1999 Fundamentals of Personnel Law for Managers and Supervisors – 1999 Situational Leadership II – 1998 Situational Self-Leadership – 1998 AECR – Achieving Extraordinary Customer Relations - 1998
Shawn Smith’s Current Industry Mtci
Shawn
Smith’s Prior Industry
Cincinnati Bell
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Mtci
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Work Experience

Mtci
Communications Consultant
Fri Jan 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jun 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Mtci
Trouble Resolution Specialist
Sun Jun 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Dec 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Cincinnati Bell
Product Manager
Sat Sep 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Feb 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Cincinnati Bell
Project Manager / Customer Support Specialist
Fri Aug 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Dec 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Cincinnati Bell
Customer Business Manager
Thu Apr 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Sep 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Cincinnati Bell
National Accounts Support Coordinator
Sat Apr 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Apr 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)
Cincinnati Bell
Customer Service Supervisor
Mon Mar 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Apr 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time)
Cincinnati Bell
Customer Service Representative
Sat Nov 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Mar 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time)