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Shekar Prakash

An executive leader with 19 years of work experience. Proven record of managing operations, quality management, and direct... | Bengaluru, Karnataka, India

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Shekar Prakash’s Location Bengaluru, Karnataka, India

Shekar Prakash’s Expertise An executive leader with 19 years of work experience. Proven record of managing operations, quality management, and direct line leadership for multi-million dollar companies. Result-oriented with strategic decision-making skills, problem-solving strategies, and building high-performing teams are my key strengths. Experienced in-outsourced and in-house operations with exceptional performance managing captive companies and a few of the top BPOs in India. As a leader managed various US-based domains starting with Telecom, ISP Tech support, Media Analytics, Video Analytics, etc. Managed large teams across multiple locations bringing in efficiencies that have had a positive influence on the company's financials. Skilled in P&L Management, Inbound Customer Service Delivery, Back Office Delivery, and Capacity Planning and handled severe BCP/DRP events. Been a key player in managing a few outsourced partners across Asia. I've had the opportunity to build new accounts from the ground up both in India and abroad. Successfully led partner support for a 1000+ FTEs project handling 90+ million transactions a year. I’m also a Project Management Professional (PMP) with hands-on experience in running multiple projects as a six sigma black belt. Post Graduation in Operations Management from the Indian Institute of Management (IIM – Nagpur)

Shekar Prakash’s Current Industry Lytx

Shekar Prakash’s Prior Industry
Lytx | Pizza Hut | Hinduja Global Solutions | Repucom

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Work Experience

Lytx

Sr. Client Account Manager (Partner Support Operations & Service Delivery)

Sun Feb 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Repucom

Project Manager

Sun Jun 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Feb 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)

Hinduja Global Solutions

Managar Operations

Sun Apr 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jun 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)

Pizza Hut

Restaurant Manager

Sat May 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Apr 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)

Lytx

Senior Client Account Manager (Partner Support Operations and Service Delivery)

— Present

Skills

Languages

Shekar Prakash Email Addresses

[email protected] Email

Shekar Prakash Phone Number

No phone number available. Phone number

FAQ About Shekar Prakash

Shekar Prakash is located at
Bengaluru, Karnataka, India

Shekar Prakash is a
An executive leader with 19 years of work experience. Proven record of managing operations, quality management, and direct line leadership for multi-million dollar companies. Result-oriented with strategic decision-making skills, problem-solving strategies, and building high-performing teams are my key strengths. Experienced in-outsourced and in-house operations with exceptional performance managing captive companies and a few of the top BPOs in India. As a leader managed various US-based domains starting with Telecom, ISP Tech support, Media Analytics, Video Analytics, etc. Managed large teams across multiple locations bringing in efficiencies that have had a positive influence on the company's financials. Skilled in P&L Management, Inbound Customer Service Delivery, Back Office Delivery, and Capacity Planning and handled severe BCP/DRP events. Been a key player in managing a few outsourced partners across Asia. I've had the opportunity to build new accounts from the ground up both in India and abroad. Successfully led partner support for a 1000+ FTEs project handling 90+ million transactions a year. I’m also a Project Management Professional (PMP) with hands-on experience in running multiple projects as a six sigma black belt. Post Graduation in Operations Management from the Indian Institute of Management (IIM – Nagpur) Lytx

Shekar Prakash currently works in the
Lytx

Shekar Prakash specializes in
An executive leader with 19 years of work experience. Proven record of managing operations, quality management, and direct line leadership for multi-million dollar companies. Result-oriented with strategic decision-making skills, problem-solving strategies, and building high-performing teams are my key strengths. Experienced in-outsourced and in-house operations with exceptional performance managing captive companies and a few of the top BPOs in India. As a leader managed various US-based domains starting with Telecom, ISP Tech support, Media Analytics, Video Analytics, etc. Managed large teams across multiple locations bringing in efficiencies that have had a positive influence on the company's financials. Skilled in P&L Management, Inbound Customer Service Delivery, Back Office Delivery, and Capacity Planning and handled severe BCP/DRP events. Been a key player in managing a few outsourced partners across Asia. I've had the opportunity to build new accounts from the ground up both in India and abroad. Successfully led partner support for a 1000+ FTEs project handling 90+ million transactions a year. I’m also a Project Management Professional (PMP) with hands-on experience in running multiple projects as a six sigma black belt. Post Graduation in Operations Management from the Indian Institute of Management (IIM – Nagpur)