Shivali Shinde
A professional with 16 years of extensive experience in the Customer Service & Operations Industry. I am proficient in... | Mumbai, Maharashtra, India
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Shivali Shinde’s Emails sh****@ic****.com
Shivali Shinde’s Phone Numbers No phone number available.
Social Media
Shivali Shinde’s Location Mumbai, Maharashtra, India
Shivali Shinde’s Expertise A professional with 16 years of extensive experience in the Customer Service & Operations Industry. I am proficient in giving solutions to the problems of loan customers to their total satisfaction using available systems and processes. Expertise in Process Enhancement and Automations of Effective, Efficient and Customer friendly techniques. Established track record on resolution of Customer grievances using various mechanisms acceptable as per bank rules. Proficient in handling escalations to the satisfaction of customers within the organizational purview Expertise in handling Senior-management, RBI , Banking-Ombudsman matters pertaining to customer service A disciplined and self-motivated person good in methodical and meticulous planning required for handling operational activities. Individual with in-built team-handling capability to lead a fairly large team indulged in customer service and operations. A trained trainer for providing training on Customer Service and operations of assets to branches.
Shivali Shinde’s Current Industry Edelweiss Housing Finance
Shivali
Shinde’s Prior Industry
Icici Bank
|
Edelweiss Retail Finance
|
Edelweiss Housing Finance
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Work Experience
Edelweiss Housing Finance
Customer Service Head-Nodal Officer-Edelweiss Housing Finance Ltd
Sun Jul 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Edelweiss Retail Finance
Regional Operations Manager
Fri Aug 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Icici Bank
Area Operations Manager
Sun Aug 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — PresentSkills
Languages
Shivali Shinde Email Addresses
FAQ About Shivali Shinde
-
Shivali Shinde is located at
Mumbai, Maharashtra, India -
Shivali Shinde is a
A professional with 16 years of extensive experience in the Customer Service & Operations Industry. I am proficient in giving solutions to the problems of loan customers to their total satisfaction using available systems and processes. Expertise in Process Enhancement and Automations of Effective, Efficient and Customer friendly techniques. Established track record on resolution of Customer grievances using various mechanisms acceptable as per bank rules. Proficient in handling escalations to the satisfaction of customers within the organizational purview Expertise in handling Senior-management, RBI , Banking-Ombudsman matters pertaining to customer service A disciplined and self-motivated person good in methodical and meticulous planning required for handling operational activities. Individual with in-built team-handling capability to lead a fairly large team indulged in customer service and operations. A trained trainer for providing training on Customer Service and operations of assets to branches. Edelweiss Housing Finance -
Shivali Shinde currently works in the
Edelweiss Housing Finance -
Shivali Shinde specializes in
A professional with 16 years of extensive experience in the Customer Service & Operations Industry. I am proficient in giving solutions to the problems of loan customers to their total satisfaction using available systems and processes. Expertise in Process Enhancement and Automations of Effective, Efficient and Customer friendly techniques. Established track record on resolution of Customer grievances using various mechanisms acceptable as per bank rules. Proficient in handling escalations to the satisfaction of customers within the organizational purview Expertise in handling Senior-management, RBI , Banking-Ombudsman matters pertaining to customer service A disciplined and self-motivated person good in methodical and meticulous planning required for handling operational activities. Individual with in-built team-handling capability to lead a fairly large team indulged in customer service and operations. A trained trainer for providing training on Customer Service and operations of assets to branches. -
Shivali Shinde speaks the following languages:
No languages available. -
Shivali Shinde has prior experience in the following industries:
No prior industries available. -
Shivali Shinde has the following professional experience:
Edelweiss Housing Finance , Edelweiss Retail Finance , Icici Bank . -
You can view Shivali Shinde’s
LinkedIn profile at LinkedIn URL. -
Shivali Shinde’s work email addresses are
[email protected] . -
Shivali Shinde works at
Edelweiss Housing Finance
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