
Sitaram Venkatraman
I am a seasoned global technology customer support executive with demonstrated success building strategic support capabilities in addition... | San Jose, California, United States
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Sitaram Venkatraman’s Emails sv****@aisera.com
Sitaram Venkatraman’s Phone Numbers No phone number available.
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Sitaram Venkatraman’s Location San Jose, California, United States
Sitaram Venkatraman’s Expertise I am a seasoned global technology customer support executive with demonstrated success building strategic support capabilities in addition to managing customer satisfaction. I am very skilled in building and managing great support teams and improving customer loyalty. Some of my competencies in Customer Support are: - Conflict Management - dealing with Customer escalations and contributing to the improvement of the organization NPS - effective and efficient collaboration with Engineering, Product Management, Sales, and PS teams - meeting or exceeding all organizational KPI goals - steadfast focus toward achieving the primary goal of superior and repeated customer satisfaction Additionally, I am well-versed with the intricacies of managing global Engineering resources and ensuring delivery of quality components while meeting tight deadlines.
Sitaram Venkatraman’s Current Industry Aisera
Sitaram
Venkatraman’s Prior Industry
Tata Consultancy Services
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Cbsi
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Tandem Computers
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Compaq Computers
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Hp
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Kazeon Systems
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Emc
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Caspida
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Splunk
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Aisera
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Work Experience

Aisera
Senior Director, AI Customer Engineering & Workflow Automation
Fri Jul 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Aisera
Senior Director, Sales Engineering
Wed May 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Splunk
Senior Manager, Solutions & Customer Success, Splunk Behavioral Analytics
Wed Feb 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Apr 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Splunk
Senior Manager, Sales Engineering, Splunk Behavioral Analytics
Mon Feb 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Splunk
Senior Sales Engineer, Splunk Behavioral Analytics
Wed Jul 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Caspida
Senior Principal Sales Engineer
Sun Mar 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jul 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Emc
Senior Manager, Customer Support
Thu Jan 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Dec 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Kazeon Systems
Manager, Customer Support and Advanced Technical Services (ATS)
Mon Jan 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Oct 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Kazeon Systems
Senior Member of Technical Staff
Thu Jan 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Sep 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Hp
Principal Software Designer
Mon Jan 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)
Compaq Computers
Senior Software Consultant
Sun Jan 01 1995 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)
Tandem Computers
Consultant
Fri Jan 01 1993 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 1995 00:00:00 GMT+0000 (Coordinated Universal Time)
Cbsi
Software Engineer
Tue Jan 01 1991 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 1993 00:00:00 GMT+0000 (Coordinated Universal Time)
Tata Consultancy Services
Software Engineer
Sun Jan 01 1989 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 1991 00:00:00 GMT+0000 (Coordinated Universal Time)