
Sofia Kiriukhina
Sofia is an accomplished technical Customer Success professional and strategic leader with a successful track record of driving... | Los Angeles, California, United States
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Sofia Kiriukhina’s Emails so****@wa****.io
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Sofia Kiriukhina’s Location Los Angeles, California, United States
Sofia Kiriukhina’s Expertise Sofia is an accomplished technical Customer Success professional and strategic leader with a successful track record of driving revenue growth and exceeding customer expectations. For the past five years, she has been a founding member of Customer Success teams in seed stage and series A startups (Waldo - app testing automation, Madkudu - predictive ML analytics, Kpler - BI analytics), contributing to revenue growth through innovative strategies and exceptional relationship management. 🚀 In her most recent experience as a founding member of the Waldo team, Sofia played a pivotal role in the company's successful acquisition by Tricentis. 🚀 Prior to her last experience, Sofia's exceptional contributions were instrumental in securing MadKudu's successful 18M Series A funding round, driving the company's growth and expansion. Sofia is an experienced trilingual professional with a combined Bachelor's and Master's degree in Economics, and an additional double Master's degree in Economics & Psychology, specializing in econometrics, statistical analysis, and the neuroscience of financial decision-making. #professional Skilled in B2B SaaS, global project management, customer change management, CS Operations, technology adoption management, customer relationship management, strategic account management, customer retention and churn management, upselling and cross-selling, technical aptitude, communication and relationship building, analytical and data-driven approach, leadership and collaboration #personal 🤳🏻 Passionate content creator sharing career and wellness tips 🥑 Certified nutritionist 🧘🏻♀️ Regular yoga practitioner and meditator
Sofia Kiriukhina’s Current Industry Tumeke Ergonomics
Sofia
Kiriukhina’s Prior Industry
Travel
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Kpler
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Madkudu
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Levoyer
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Waldo
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Tumeke Ergonomics
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Work Experience

Tumeke Ergonomics
Head of Customer Success
Fri Sep 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Waldo
Sr. Customer Success Manager (founding team, company acquired by Tricentis)
Sun May 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jul 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Madkudu
Enterprise Customer Success Manager, founding team
Fri Oct 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Apr 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Levoyer
Founder
Sat May 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Madkudu
Customer Success Manager, founding team
Fri Nov 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Sep 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Kpler
Enterprise Customer Success Manager, founding team
Sat Sep 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Nov 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Kpler
Market Data Analyst, founding team
Tue Mar 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Sep 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Travel
B2B Business Development Manager, founding team
Sun May 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Nov 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)