Srijana Tiwari

FAQ About Srijana Tiwari

• What is Srijana Tiwari's address?

  Srijana Tiwari is located at
  Hyderabad, Telangana, India

• What is Srijana Tiwari's job title?

  Srijana Tiwari is a
  ►Experience: I am a highly organized, thorough and motivated professional with 3 years of experience in Front Office Data Support Analyst handling client interactions and 5 years of experience in Sailpoint and IDM technology with key focus on developing and implementing Identity/Access Management solution. Currently I am Working as Assistant Manager (Front Office Data Support Analyst) with State Street Corporation, Hyderabad, India. Possess strong analytical and problem-solving skills, with a high level of attention to detail. ►Excellence: I have hands on experience of handling both Back Office and Middle Office clients and applications. Proven experience in handling first-tier and second-tier support related technical issues and application infrastructure for multiple clients on large volume production environments. Act as a bridge between client and internal teams via email and phone calls, Perform end to end monitoring of communication related to any issues on shift basis (NA, APAC, EMEA). Monitor jobs proactively and escalate issues by interacting with other groups. Meeting deadlines without compromising quality norms and adhering to SLA. Create and escalate ticket using ServiceNow for any client issues. Participate actively on Major Incident calls to identify the issue and communicate to clients. Escalate issues to the respective teams/groups following standard protocols. Understand and use appropriate methods, tools, and applications to perform varied work activities within structured environment ►Personal Traits: I have remarkable interpersonal, organizational & time management skills. Possess superior leadership, team building, communication, interpersonal, and presentation skills. To know more about my work experience and skills, you can connect with me, and I will be happy to discuss. Thank you. State Street

• What industry does Srijana Tiwari currently work in?

  Srijana Tiwari currently works in the
  State Street

• What is Srijana Tiwari's area of expertise?

  Srijana Tiwari specializes in
  ►Experience: I am a highly organized, thorough and motivated professional with 3 years of experience in Front Office Data Support Analyst handling client interactions and 5 years of experience in Sailpoint and IDM technology with key focus on developing and implementing Identity/Access Management solution. Currently I am Working as Assistant Manager (Front Office Data Support Analyst) with State Street Corporation, Hyderabad, India. Possess strong analytical and problem-solving skills, with a high level of attention to detail. ►Excellence: I have hands on experience of handling both Back Office and Middle Office clients and applications. Proven experience in handling first-tier and second-tier support related technical issues and application infrastructure for multiple clients on large volume production environments. Act as a bridge between client and internal teams via email and phone calls, Perform end to end monitoring of communication related to any issues on shift basis (NA, APAC, EMEA). Monitor jobs proactively and escalate issues by interacting with other groups. Meeting deadlines without compromising quality norms and adhering to SLA. Create and escalate ticket using ServiceNow for any client issues. Participate actively on Major Incident calls to identify the issue and communicate to clients. Escalate issues to the respective teams/groups following standard protocols. Understand and use appropriate methods, tools, and applications to perform varied work activities within structured environment ►Personal Traits: I have remarkable interpersonal, organizational & time management skills. Possess superior leadership, team building, communication, interpersonal, and presentation skills. To know more about my work experience and skills, you can connect with me, and I will be happy to discuss. Thank you.

• Which languages does Srijana Tiwari speak? 

  Srijana Tiwari speaks the following languages:
  No languages available.

• Which industries has Srijana Tiwari previously worked in?   

  Srijana Tiwari has prior experience in the following industries:
  State Street , State Street , Trewport Technologies

• What is Srijana Tiwari’s work experience?  

  Srijana Tiwari has the following professional experience:
  State Street , State Street , State Street , Trewport Technologies .

• How can I find Srijana Tiwari on LinkedIn?  

  You can view Srijana Tiwari’s
  LinkedIn profile at LinkedIn URL.

• What are Srijana Tiwari’s work email addresses?  

  Srijana Tiwari’s work email addresses are
  [email protected] .

• What company does Srijana Tiwari work for?  

  Srijana Tiwari works at
  State Street