
Steffen Klotz
Senior executive with more than 15 years of experience in strategy, eCommerce, digital CX/ analytics/ retailing, performance marketing,... | Zurich, Zurich, Switzerland
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Steffen Klotz’s Emails st****@lu****.com
Steffen Klotz’s Phone Numbers No phone number available.
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Steffen Klotz’s Location Zurich, Zurich, Switzerland
Steffen Klotz’s Expertise Senior executive with more than 15 years of experience in strategy, eCommerce, digital CX/ analytics/ retailing, performance marketing, project & innovation mgmt, business & organizational development and digital transformation. Experienced in aviation, tourism, consulting, IT/ software industries – B2B and B2C. Recognized for solution and target orientation, value adding spirit, taking over responsibility, driving both customer satisfaction and financial success.. Strong analytical and creative problem solver – breaking down strategic targets into detailed working packages. Demonstrated ability to optimize organizational structures and ‘new way of workings’ to deliver results in smart and collaborative/ agile approaches. Proven efficient communicator & influencer with negotiation skills – experienced in provider mgmt & procurement processes to leverage both quality and financials results.
Steffen Klotz’s Current Industry Lufthansa
Steffen
Klotz’s Prior Industry
Daarwin Beratungsgesellschaft
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Swiss International Air Lines
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Lufthansa
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Work Experience

Lufthansa
Head of Project Online Sales NextGen
Mon Aug 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jul 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Lufthansa
Head of Digital Commerce
Sat May 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Lufthansa
Program Lead „SWISS Customer Restart “
Fri May 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Apr 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Lufthansa
Head of Ancillary Portfolio
Fri Jul 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat May 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Swiss International Air Lines
Category Manager Ancillary Services
Mon Dec 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jun 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Swiss International Air Lines
Manager - Project Management Office (New Commercial Offers)
Sun Sep 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Dec 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Swiss International Air Lines
Service & Project Mgmt - Ground Operation Products
Sat Oct 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Aug 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Swiss International Air Lines
Ground Product Development
Tue Mar 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Oct 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Daarwin Beratungsgesellschaft
Head of Marketing & Assistant to Board
Wed Sep 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Mar 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Daarwin Beratungsgesellschaft
Marketing & IT Sales Consultant
Mon Aug 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Aug 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)