st****@em****.com & No phone number available.

Stephanie Suralta

More than a decade of experience in Customer Service environment with a wide-knowledge about Oracle System. I’m... | NCR - National Capital Region, NCR - National Capital Region, Philippines

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Stephanie Suralta’s Emails st****@em****.com

Stephanie Suralta’s Phone Numbers No phone number available.

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Stephanie Suralta’s Location NCR - National Capital Region, NCR - National Capital Region, Philippines

Stephanie Suralta’s Expertise More than a decade of experience in Customer Service environment with a wide-knowledge about Oracle System. I’m a get-it-done person, detailed-oriented and committed to quality. Started my career as logistics specialist in Coca-Cola, managing delivery schedules,stocks, and item returns then moved to IBM Daksh as a Customer Service Specialist. Currently, I’m a Customer Service Supervisor in Vertiv. As a Supervisor, I’m handling internal/external customer concerns, planning and managing headcount, process implementation, provide system support to CSRs and engineers, monitoring team performance, provide coaching in terms of process updates and handle Quality monitoring.

Stephanie Suralta’s Current Industry Vertiv Co

Stephanie Suralta’s Prior Industry
Coca-Cola Bottlers Phil, Inc. | IBM | Emerson Network Power | Vertiv Co

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Work Experience

Vertiv Co

Supervisor

Tue Aug 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Emerson Network Power

Supervisor, Asia Pacific Customer Resolution Centre

Fri May 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Aug 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)

Emerson Network Power

Senior Team Lead, Asia Pacific Customer Resolution Centre

Mon Apr 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri May 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)

Emerson Network Power

Senior Customer Service Representative

Thu Apr 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Apr 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)

IBM

Customer Service Representative

Sat Dec 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Oct 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)

Coca-Cola Bottlers Phil, Inc.

Logistics Clerk

Tue May 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Oct 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)

Skills

Languages

Stephanie Suralta Email Addresses

st****@em****.com Work Email

st****@em****.com Personal Email

FAQ About Stephanie Suralta

Stephanie Suralta is located at
NCR - National Capital Region, NCR - National Capital Region, Philippines

Stephanie Suralta is a
More than a decade of experience in Customer Service environment with a wide-knowledge about Oracle System. I’m a get-it-done person, detailed-oriented and committed to quality. Started my career as logistics specialist in Coca-Cola, managing delivery schedules,stocks, and item returns then moved to IBM Daksh as a Customer Service Specialist. Currently, I’m a Customer Service Supervisor in Vertiv. As a Supervisor, I’m handling internal/external customer concerns, planning and managing headcount, process implementation, provide system support to CSRs and engineers, monitoring team performance, provide coaching in terms of process updates and handle Quality monitoring. Vertiv Co

Stephanie Suralta currently works in the
Vertiv Co

Stephanie Suralta specializes in
More than a decade of experience in Customer Service environment with a wide-knowledge about Oracle System. I’m a get-it-done person, detailed-oriented and committed to quality. Started my career as logistics specialist in Coca-Cola, managing delivery schedules,stocks, and item returns then moved to IBM Daksh as a Customer Service Specialist. Currently, I’m a Customer Service Supervisor in Vertiv. As a Supervisor, I’m handling internal/external customer concerns, planning and managing headcount, process implementation, provide system support to CSRs and engineers, monitoring team performance, provide coaching in terms of process updates and handle Quality monitoring.

Stephanie Suralta speaks the following languages:
No languages available.

Stephanie Suralta has prior experience in the following industries:
Vertiv Co , Emerson Network Power , Emerson Network Power , Emerson Network Power , IBM , Coca-Cola Bottlers Phil, Inc.

Stephanie Suralta has the following professional experience:
Vertiv Co , Emerson Network Power , Emerson Network Power , Emerson Network Power , IBM , Coca-Cola Bottlers Phil, Inc. .