
Stephen Aiken
As a Senior Operations Manager at PwC UK, I leverage my 10+ years of experience in product management,... | Belfast Metropolitan Area, Belfast Metropolitan Area, United Kingdom
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Stephen Aiken’s Emails st****@bo****.com
Stephen Aiken’s Phone Numbers 44289060****
Social Media
Stephen Aiken’s Location Belfast Metropolitan Area, Belfast Metropolitan Area, United Kingdom
Stephen Aiken’s Expertise As a Senior Operations Manager at PwC UK, I leverage my 10+ years of experience in product management, customer experience, outsourcing, and strategic implementation to deliver high-quality solutions for clients across various industries. I hold a Lean Six Sigma Black Belt certification and a master's degree in finance and investment from Ulster University. I have a proven track record of leading cross-functional teams, identifying new opportunities, and launching innovative products that enhance customer satisfaction and business performance. At my previous role as Head of Product at Bank of Ireland, I successfully launched a new online lending channel for business customers and improved the customer journey and experience within business products. I am also highly skilled in managing relationships with financial institutions, regulators, and third-party suppliers, ensuring compliance and risk management standards. I am passionate about driving operational excellence and product innovation at PwC UK.
Stephen Aiken’s Current Industry Pwc
Stephen
Aiken’s Prior Industry
Bank
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Pwc
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Work Experience

Pwc
Senior Operations Manager
Sun Aug 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Bank
Head Of Product
Thu Dec 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jun 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Bank
Savings Lead - Project Team
Thu Jan 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Sep 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Bank
Head Of Product Governance Ni
Mon Dec 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Dec 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Bank
Head Of Ni Deposits And Uk Savings Management
Fri Nov 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Dec 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Bank
Northern Ireland Deposits Manager
Mon Sep 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Nov 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Bank
Relationship Manager
Tue Jan 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Sep 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Bank
Treasury Dealer
Wed Sep 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)