
Stephen Blanchette
Since founding LeapQ in 2008, I have been helping FTSE 500 clients create preference-driving value for their customers... | 1415 Fawn Haven, San Antonio, United States
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Stephen Blanchette’s Emails sb****@ls****.org
Stephen Blanchette’s Phone Numbers 1212443****
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Stephen Blanchette’s Location 1415 Fawn Haven, San Antonio, United States
Stephen Blanchette’s Expertise Since founding LeapQ in 2008, I have been helping FTSE 500 clients create preference-driving value for their customers and shareholders. Using the principles behind our Leap System and other proprietary tools and frameworks, our clients learn how to position and differentiate themselves, improve their customer experience, increase brand advocacy inside and out, and end the vicious cycle of competing on price and chasing competitors. As an accomplished marketing, brand and CEx expert with over 25 years of experience, I have helped telecoms and financial service companies across Europe, the Americas and the Middle East achieve measurable improvements in their NPS, brand preference and commercial results. "The team from LeapQ led us on an experiential learning journey that was as inspiring and thought-provoking as it was practical. Their Brand & Deliver Academy enabled us to gain the kind of hands-on experience that gave us the confidence to walk away and take on our strategic marketing planning and implementation process for real.” Vidar Pedersen, Director of Strategy and Brand Portfolio of Telenor Norway Prior to founding LeapQ, I held director-level positions in some of Europe’s leading telecommunications companies, where my responsibilities included customer and employee experience, marketing and brand strategy, and insights & intelligence. I have delivered programmes for clients as diverse as American Express, Vodafone Group, Deutsche Telekom Group and Raiffeisen Bank, often making use of my proprietary storytelling-based methodology to define and disseminate a company’s high-level purpose and culture. I have co-authored a book on the subject, called Storytelling: Branding in Practice. Feel free to contact me directly at [email protected] or by connecting with me here on LinkedIn. Specialties: - Value creation - End-to-end marketing and brand strategy, planning and implementation - Brand portfolio strategy - Brand planning and development - Organisational purpose and values definition - Strategic planning workshop design and facilitation - Strategic marketing and brand training design and facilitation - Business-brand alignment - Customer experience platform design, deployment and ongoing management - Personal brand development
Stephen Blanchette’s Current Industry Nyu Stern School Of Business
Stephen
Blanchette’s Prior Industry
J Booth
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Ogilvy And Mather
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Vodafone
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Ono
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Leapq
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Stc
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Nyu Stern School Of Business
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Work Experience

Nyu Stern School Of Business
Guest Lecturer
Fri Sep 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Stc
Vice President Customer Experience
Mon Feb 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Dec 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Leapq
Founder, Managing Director
Thu May 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Ono
Director, Brand & Advertising
Thu Feb 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu May 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Vodafone
Director, Brand Experience and Brand Planning
Thu May 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Ogilvy And Mather
Partner, Regional Management Supervisor
Tue Jan 01 1991 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Apr 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time)
J Booth
Marketing Manager
Fri Jun 01 1990 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Dec 01 1990 00:00:00 GMT+0000 (Coordinated Universal Time)