
Stephen Edmonds
I believe that great products start with a deep, differentiated understanding of customers’ needs, attitudes and behaviors. ... | 625 Armanini Avenue, Santa Clara, United States
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Stephen Edmonds’s Location 625 Armanini Avenue, Santa Clara, United States
Stephen Edmonds’s Expertise I believe that great products start with a deep, differentiated understanding of customers’ needs, attitudes and behaviors. I focus on a practical, business-outcomes approach to user research that stresses cost-effective, actionable research that support clear business goals. I have a strong record of developing repeatable and scalable processes for creating and launching products and services in competitive categories. I bring 2 decades of experience in building small, motivated, agile and effective teams, and I am passionate about coaching and mentoring insights professionals on their career journeys. My work experience spans across several B2B and B2C categories. I have had positive impact on key business metrics, revenue and strategy for category leaders such as Intuit, Capital One, Adobe Systems, and challenger brands Realtor.com and DHL Express. I love working in international and multicultural organizations, and have on-the-ground international research experience, with service expansions and multi-country tracking and measurement programs with Directv Latin America, DHL Worldwide Express and, most recently, with Intuit. In addition to generative research and insights, I partnered with Go-To-Market teams on new product development, testing and MVP product launches, and led marketing tiger teams to target online, offline and promotional marketing based on key consumer needs. I have embraced agile research approaches and integrated well with agile product development; iterative design and testing. I am most happy creating or relaunching research and insights functions within organizations, and work most effectively with small, focused and agile teams of researchers and analysts.
Stephen Edmonds’s Current Industry Kaiser Permanente
Stephen
Edmonds’s Prior Industry
Dhl Express
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Capital One
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Intuit
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Adobe
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Realtor Com
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Collabera
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Meta
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Kaiser Permanente
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Work Experience

Kaiser Permanente
UX Research Manager
Sat Apr 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Meta
UX Research Manager
Wed Apr 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Feb 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Collabera
Market Researcher
Mon Jul 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Feb 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Realtor Com
Research Director
Fri Jan 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jun 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Adobe
Consumer Insights - Marketing Effectiveness
Thu May 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Intuit
Senior Research Manager, Brand & Advertising
Mon Aug 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu May 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Capital One
Market Research
Mon Dec 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Aug 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Dhl Express
Market Research & Intelligence
Thu May 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Dec 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)