Steven Dee Chionsini

FAQ About Steven Dee Chionsini

• What is Steven Dee Chionsini's address?

  Steven Dee Chionsini is located at
  1531 Brighton Drive, Carrollton, United States

• What is Steven Dee Chionsini's job title?

  Steven Dee Chionsini is a
  Data-Driven Strategy Cost-Savings Focused Customer-Centric Approach I am a highly accomplished IT leader with a proven track record in driving service desk operations, access management, and desktop engineering to new heights. I pride myself on my ability to develop and support robust IT infrastructure and application frameworks, consistently delivering solutions that drive efficiency and improve customer satisfaction. My career is marked by a deep-seated passion for resolving process inefficiencies through innovative, customer-centric solutions. As a trusted technical advisor, I have a clear vision for implementing cutting-edge technologies that are perfectly aligned with corporate goals. I am recognized for my servant leadership approach, fostering engaged, high-performing teams that share my dedication to service excellence. My expertise includes strategic planning, project management, and service desk management. My commitment to training and development ensures that my teams are well-equipped to provide outstanding customer service and support. Career Highlights: • Service Desk Revitalization: I successfully reduced the abandoned call rate by 6%, cut response time by 17%, and improved overall SLA metrics by 27%. • Security & Automation: I led the deployment of Okta to bolster security and user experience. Additionally, I onboarded InTune, resulting in annual savings of 62,000 in licensing fees and enhanced patching for OS and M365 office products. • Operational Excellence: I managed a hardware refresh project with a budget of 2.1M over three years and transitioned cybersecurity software, achieving an annual cost reduction of 28,000. • Strategic Initiatives: I set up IT Operations, including Service Desks and Desktop Services, leading to a 13% reduction in mobility costs and process improvements that allowed us to reduce headcount by 3, saving 142K annually. • Team Building: I championed the creation of Desktop Engineering and Identity and Access Management Teams, improving the efficiency of customer onboarding and offboarding processes by 18%. • Enterprise Project Management: I orchestrated a system-wide upgrade to Windows 11 22H2 across a network of over 1700 remote work-from-home users within an 8-month timeframe. I am always interested in discussing potential opportunities and innovative ideas with fellow professionals. Let's connect!

• What industry does Steven Dee Chionsini currently work in?

  Steven Dee Chionsini currently works in the
  

• What is Steven Dee Chionsini's area of expertise?

  Steven Dee Chionsini specializes in
  Data-Driven Strategy Cost-Savings Focused Customer-Centric Approach I am a highly accomplished IT leader with a proven track record in driving service desk operations, access management, and desktop engineering to new heights. I pride myself on my ability to develop and support robust IT infrastructure and application frameworks, consistently delivering solutions that drive efficiency and improve customer satisfaction. My career is marked by a deep-seated passion for resolving process inefficiencies through innovative, customer-centric solutions. As a trusted technical advisor, I have a clear vision for implementing cutting-edge technologies that are perfectly aligned with corporate goals. I am recognized for my servant leadership approach, fostering engaged, high-performing teams that share my dedication to service excellence. My expertise includes strategic planning, project management, and service desk management. My commitment to training and development ensures that my teams are well-equipped to provide outstanding customer service and support. Career Highlights: • Service Desk Revitalization: I successfully reduced the abandoned call rate by 6%, cut response time by 17%, and improved overall SLA metrics by 27%. • Security & Automation: I led the deployment of Okta to bolster security and user experience. Additionally, I onboarded InTune, resulting in annual savings of 62,000 in licensing fees and enhanced patching for OS and M365 office products. • Operational Excellence: I managed a hardware refresh project with a budget of 2.1M over three years and transitioned cybersecurity software, achieving an annual cost reduction of 28,000. • Strategic Initiatives: I set up IT Operations, including Service Desks and Desktop Services, leading to a 13% reduction in mobility costs and process improvements that allowed us to reduce headcount by 3, saving 142K annually. • Team Building: I championed the creation of Desktop Engineering and Identity and Access Management Teams, improving the efficiency of customer onboarding and offboarding processes by 18%. • Enterprise Project Management: I orchestrated a system-wide upgrade to Windows 11 22H2 across a network of over 1700 remote work-from-home users within an 8-month timeframe. I am always interested in discussing potential opportunities and innovative ideas with fellow professionals. Let's connect!

• Which languages does Steven Dee Chionsini speak? 

  Steven Dee Chionsini speaks the following languages:
  No languages available.

• Which industries has Steven Dee Chionsini previously worked in?   

  Steven Dee Chionsini has prior experience in the following industries:
  Mercy Ships , Whayne Supply , Nuvectra , Data Axle , State Of West Virginia

• What is Steven Dee Chionsini’s work experience?  

  Steven Dee Chionsini has the following professional experience:
  , Mercy Ships , Whayne Supply , Nuvectra , Data Axle , State Of West Virginia .

• How can I find Steven Dee Chionsini on LinkedIn?  

  You can view Steven Dee Chionsini’s
  LinkedIn profile at LinkedIn URL.

• What are Steven Dee Chionsini’s work email addresses?  

  Steven Dee Chionsini’s work email addresses are
  [email protected] .

• What company does Steven Dee Chionsini work for?  

  Steven Dee Chionsini works at