
Steven Heinrich Pmp Cspo Lssgb
Visionary executive with proven leadership, consulting & portfolio management for an extensive list of Fortune 500 companies. In... | Port St Lucie, Florida, United States
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Steven Heinrich Pmp Cspo Lssgb’s Emails st****@th****.com
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Steven Heinrich Pmp Cspo Lssgb’s Location Port St Lucie, Florida, United States
Steven Heinrich Pmp Cspo Lssgb’s Expertise Visionary executive with proven leadership, consulting & portfolio management for an extensive list of Fortune 500 companies. In depth execution of ERP, SAP, CRM, data analytics, application development, mobile app development, cloud computing, cyber security, agile teams, operations support, network infrastructure & architecture projects. Expert knowledge of Agile Transformation, Scrum, Kanban, SAFe and SDLC. Implemented large enterprise Generative AI & Chatbot, Live-Chat programs including: Search & Design for Bing GPT, Google Bard, NTT-Amelia & Google Dialog Flow. Developed the governance, pre-programmed intents, large language models, VA co-pilots, scripted decision trees, end-to-end solutioning & conversational bots. Oversaw machine learning algorithm implementation, deep learning filtering along with NLP integration. Responsible for the ecommerce platform Content Management System (CMS) ingestion & execution of e-commerce engine websites to manage cataloged products, register purchases & manage a user’s relationship with an online retailer. Significant customer/client engineering experience for relationship management, ERP Implementation, Call Center issues, Data Centers, HW/SW repair & SaaS issues, root cause/resolution, delivery implementation, s/w upgrades & end to end support of operations. Oversaw SOX compliance, Issuance of Disclosures, Consolidated Reporting, adherence to court ordered FINRA data hold, Orphan account recovery, Books & Records (SEC Rule 17a-4), Advisor Credit Checks to ensure adequate controls to safeguard financial data. Led the SAFe transformation maturity for the Agile Release Train (ART), Solution Release Train (SRT), Jira/Jira Align implementation, strategic road map & quarterly PI planning. - Developed/integrated/published 3 mobile apps, passed CTS & deployed in Google Play Store - Core Team Leader for mobile computer, smartphone & tablet NPI development - Recruit, mentor & direct line-supervision of a team of (6) PM's & PA's - Mixed signal/digital ASIC development projects: 3G/4G/LTE (Rx/Tx, BT, GPS, ET, PMIC, CODEC, MSM) - Direct SaaS problem resolution in Telecom, Healthcare, IT, energy industries, insurance - Demonstrated practitioner of 6-Sigma including DMAIC, DFSS, DFMEA, Lean, Agile & CI - Jira, Jira Align, Confluence, SAP, Smartsheets, Aha!, WorkFront, ServiceNow, PowerBI & Planview - Certified as a Project Management Professional(PMP), SAFe 6.0, Scrum Master(CSM), Scrum Product Owner (CSPO), Lean 6 Sigma GB (LSSGB)
Steven Heinrich Pmp Cspo Lssgb’s Current Industry Verizon
Steven
Heinrich Pmp Cspo Lssgb’s Prior Industry
Qualcomm
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University Of Phoenix
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Motorola Solutions
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Hewlett Packard Hp Labs Chief Technology Office
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Lpl Financial
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Thermo Fisher Scientific
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Verizon
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Work Experience

Verizon
Senior Portfolio Manager
Wed Nov 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Thermo Fisher Scientific
Staff Portfolio Manager
Mon Mar 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Aug 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Lpl Financial
Assistant Vice President, PMO
Mon Oct 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Feb 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Hewlett Packard Hp Labs Chief Technology Office
Senior Engineering Program Manager/Product Owner/Core Team Leader
Tue Jul 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Oct 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Motorola Solutions
Senior Engineering Program Manager/Scrum Master/Core Team Leader
Sun Jan 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu May 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
University Of Phoenix
Faculty Member(part-time), Graduate School Of Management
Wed Sep 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Aug 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Qualcomm
Staff Program Manager/Core Team Leader
Sun Sep 01 1996 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Oct 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)