Steven Smillie
As an Investigations Operations Project Manager I run multiple investigation-style projects for multiple teams to identify areas of... | 6046 Oriole Lane, Roanoke, United States
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Steven Smillie’s Location 6046 Oriole Lane, Roanoke, United States
Steven Smillie’s Expertise As an Investigations Operations Project Manager I run multiple investigation-style projects for multiple teams to identify areas of opportunities to improve customer and employee journeys throughout the technical customer service process. I often run multiple concurrent investigation projects and manage everything from pre-investigation setup and logistics, investigation management, data-analysis and presentation, and provide business process improvements via data-fed recommendations. Also have 10+ years Talent Development and Coaching Expert Professional with experience in one-on-one, small group and medium-to-large classroom training. Exceptional personal career development coach, team management and operational management skills.
Steven Smillie’s Current Industry Apple
Steven
Smillie’s Prior Industry
Verizon Wireless
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Sprint
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Northern Tool Equipment
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Tractor Supply
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Support Com
|
Apple
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Work Experience
Apple
Customer Advocacy Program Manager at Apple
Tue Oct 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Apple
Global Performance & Quality Coach
Sun Jun 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Oct 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Support Com
Instructional Designer
Thu Aug 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jun 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Support Com
Project Specialist
Wed Feb 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Aug 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Tractor Supply
Assistant Manager
Sun May 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Oct 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Northern Tool Equipment
Retail Manager
Mon Sep 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun May 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Sprint
Retail Sales Manager
Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Dec 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Verizon Wireless
Assistant Retail Manager
Mon Sep 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jun 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Steven Smillie Email Addresses
FAQ About Steven Smillie
-
Steven Smillie is located at
6046 Oriole Lane, Roanoke, United States -
Steven Smillie is a
As an Investigations Operations Project Manager I run multiple investigation-style projects for multiple teams to identify areas of opportunities to improve customer and employee journeys throughout the technical customer service process. I often run multiple concurrent investigation projects and manage everything from pre-investigation setup and logistics, investigation management, data-analysis and presentation, and provide business process improvements via data-fed recommendations. Also have 10+ years Talent Development and Coaching Expert Professional with experience in one-on-one, small group and medium-to-large classroom training. Exceptional personal career development coach, team management and operational management skills. Apple -
Steven Smillie currently works in the
Apple -
Steven Smillie specializes in
As an Investigations Operations Project Manager I run multiple investigation-style projects for multiple teams to identify areas of opportunities to improve customer and employee journeys throughout the technical customer service process. I often run multiple concurrent investigation projects and manage everything from pre-investigation setup and logistics, investigation management, data-analysis and presentation, and provide business process improvements via data-fed recommendations. Also have 10+ years Talent Development and Coaching Expert Professional with experience in one-on-one, small group and medium-to-large classroom training. Exceptional personal career development coach, team management and operational management skills. -
Steven Smillie speaks the following languages:
No languages available. -
Steven Smillie has prior experience in the following industries:
Apple , Support Com , Support Com , Tractor Supply , Northern Tool Equipment , Sprint , Verizon Wireless -
Steven Smillie has the following professional experience:
Apple , Apple , Support Com , Support Com , Tractor Supply , Northern Tool Equipment , Sprint , Verizon Wireless . -
You can view Steven Smillie’s
LinkedIn profile at LinkedIn URL. -
Steven Smillie’s work email addresses are
[email protected] . -
Steven Smillie works at
Apple
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