
Sulochana Shrestha
SUMMARY OF QUALIFICATIONS • Over 9 years of extensive experience in personal and retail banking/financial services. • 5 months of customer service... | Mortgage Architects, 167 Queen St S, Canada
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Sulochana Shrestha’s Emails su****@mo****.ca
Sulochana Shrestha’s Phone Numbers No phone number available.
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Sulochana Shrestha’s Location Mortgage Architects, 167 Queen St S, Canada
Sulochana Shrestha’s Expertise SUMMARY OF QUALIFICATIONS • Over 9 years of extensive experience in personal and retail banking/financial services. • 5 months of customer service experience in the food service industry. • Completed a 4-week internship at Save Tax Solutions. • Completed the McGill Personal Financial Essential Course. • Attained a certificate in the Mortgage Agent License Course from Remic Mortgage Agent Course (RMAC). • Demonstrated ability to work effectively both as a team member and independently. • Proficient in actively listening to customer complaints, providing resolutions as the first point of contact, or escalating to the appropriate channel. • Accurate and timely entry of customer and account data from source documents. • Received a promotion for meeting and exceeding assigned targets and responsibilities. • Possesses excellent customer service skills with professional telephone and email etiquette. • Actively participates in the performance management process. • Digitally literate across various devices such as smartphones, tablets, and laptops. • Computer skills include MS Word, Excel, Outlook, and PowerPoint. • Multilingual proficiency in English, Nepali, and Hindi.
Sulochana Shrestha’s Current Industry Flame House Grill And Bar
Sulochana
Shrestha’s Prior Industry
Machhapuchchhre Bank
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Save Tax Solutions
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Mortgage Architects
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Flame House Grill And Bar
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Work Experience

Flame House Grill And Bar
Customer Service Representative
Thu Jul 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Nov 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Mortgage Architects
Administrative Assistant
Fri Dec 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Mar 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Save Tax Solutions
Internship
Sun Oct 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Nov 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Machhapuchchhre Bank
Financial Services Representative
Mon Jul 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Feb 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Machhapuchchhre Bank
Customer Service Representative
Sat Nov 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jun 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)