
Suresh Kuppuswamy
Believer of Machine to work Man to Monitor.. Expertise: * Setting up Business Intelligence platform * Implementation of large-scale dialers * Dialer... | Chennai, Tamil Nadu, India
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Suresh Kuppuswamy’s Emails su****@hd****.com
Suresh Kuppuswamy’s Phone Numbers No phone number available.
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Suresh Kuppuswamy’s Location Chennai, Tamil Nadu, India
Suresh Kuppuswamy’s Expertise Believer of Machine to work Man to Monitor.. Expertise: * Setting up Business Intelligence platform * Implementation of large-scale dialers * Dialer & BI Operations * Biz analytics & Decision support * MIS/Dashboard/Reporting automation * Contact Centre management * Omni-Channel sales, service, collection & portfolio management * CX programs * Process & workflow automation Biz involved: * Payments cards biz - acquiring & issuance * Retail loans biz - pre/post sales * Virtual Relationship Management * Outbound Contact Centre * SLI Initiative - SHG Onboarding & Collections * Portfolio Management - Acq, Activation, Usage & Retention programs Strength: * Business Intelligence deliverable * Information mgmt & Office automation * Quick to market-innovative-timegap soltn. * Common-Sensical Analytics * Tech. backed-process stitched-biz soltn. Keywords * Customer Experience Hub * Contact Center Transformation * Customer Engagement Hub
Suresh Kuppuswamy’s Current Industry Hdfc Bank
Suresh
Kuppuswamy’s Prior Industry
Hdfc Bank
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Computer Age Management Services
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Work Experience

Hdfc Bank
Senior Vice President
Sat Feb 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Computer Age Management Services
Asst Manager
Mon Apr 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Feb 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time)
Hdfc Bank
Senior Vice President
— Present