Suresh Zalaki szalaki@columnit.com & | Experienced in ServiceNow development, Implementations and have about 14 years of experience of working in the IT industry. I have extensive experience in implementing ServiceNow for multiple customers with having all type service now application supports with different domains like telecom, manufacturing, banking, healthcare and real estate companies . I have extensive experience in requirement gathering, development and UAT (User Acceptance Testing). I offer expertise in agile methodology across software developmental domains. I have worked on all ITSM /ITOM / Azure cloud discovery and CSDM model, Integrated ServiceNow with multiple 3rd party tools / platforms via REST API, created Service Portals from scratch, developed custom applications like application onboarding {approvals + tasks for different teams}, Virtual Agent, Agent Workspace, Agent Chat, Flow Designer, Agent Intelligence, Service Desk Chat Module, Reporting and created custom dashboards using Performance Analytics and Custom charts module. I have 10 years of working experience BMC Remedy, ITSM,ITSM Helix

Suresh Zalaki

Experienced in ServiceNow development, Implementations and have about 14 years of experience of working in the IT industry....

Pune, Maharashtra, India

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Suresh Zalaki’s Emails [email protected]

Suresh Zalaki’s Phone Numbers No phone number available.

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Suresh Zalaki’s Location Pune, Maharashtra, India

Suresh Zalaki’s Expertise Experienced in ServiceNow development, Implementations and have about 14 years of experience of working in the IT industry. I have extensive experience in implementing ServiceNow for multiple customers with having all type service now application supports with different domains like telecom, manufacturing, banking, healthcare and real estate companies . I have extensive experience in requirement gathering, development and UAT (User Acceptance Testing). I offer expertise in agile methodology across software developmental domains. I have worked on all ITSM /ITOM / Azure cloud discovery and CSDM model, Integrated ServiceNow with multiple 3rd party tools / platforms via REST API, created Service Portals from scratch, developed custom applications like application onboarding {approvals + tasks for different teams}, Virtual Agent, Agent Workspace, Agent Chat, Flow Designer, Agent Intelligence, Service Desk Chat Module, Reporting and created custom dashboards using Performance Analytics and Custom charts module. I have 10 years of working experience BMC Remedy, ITSM,ITSM Helix

Suresh Zalaki’s Current Industry Jll Technologies

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Work Experience

Jll Technologies

Lead Applications Program Manager

Wed Feb 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Jll Technologies

Senior ServiceNow Developer

Sun May 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Newrocket

Application Team Lead - Managed Services

Wed Jun 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun May 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)

Column Technologies

Team Lead, Managed Services.

Wed Jun 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jun 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)

Wipro

Senior Analyst Programmer

Mon Mar 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jun 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)

Siemens Information Systems

Senior System Engineer

Thu Nov 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Mar 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)

Vyom Labs

Associate Trainee Software Engineer

Tue May 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Nov 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)

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FAQ About Suresh Zalaki

Suresh Zalaki is located at
Pune, Maharashtra, India

Suresh Zalaki is a
Experienced in ServiceNow development, Implementations and have about 14 years of experience of working in the IT industry. I have extensive experience in implementing ServiceNow for multiple customers with having all type service now application supports with different domains like telecom, manufacturing, banking, healthcare and real estate companies . I have extensive experience in requirement gathering, development and UAT (User Acceptance Testing). I offer expertise in agile methodology across software developmental domains. I have worked on all ITSM /ITOM / Azure cloud discovery and CSDM model, Integrated ServiceNow with multiple 3rd party tools / platforms via REST API, created Service Portals from scratch, developed custom applications like application onboarding {approvals + tasks for different teams}, Virtual Agent, Agent Workspace, Agent Chat, Flow Designer, Agent Intelligence, Service Desk Chat Module, Reporting and created custom dashboards using Performance Analytics and Custom charts module. I have 10 years of working experience BMC Remedy, ITSM,ITSM Helix Jll Technologies

Suresh Zalaki currently works in the
Jll Technologies

Suresh Zalaki specializes in
Experienced in ServiceNow development, Implementations and have about 14 years of experience of working in the IT industry. I have extensive experience in implementing ServiceNow for multiple customers with having all type service now application supports with different domains like telecom, manufacturing, banking, healthcare and real estate companies . I have extensive experience in requirement gathering, development and UAT (User Acceptance Testing). I offer expertise in agile methodology across software developmental domains. I have worked on all ITSM /ITOM / Azure cloud discovery and CSDM model, Integrated ServiceNow with multiple 3rd party tools / platforms via REST API, created Service Portals from scratch, developed custom applications like application onboarding {approvals + tasks for different teams}, Virtual Agent, Agent Workspace, Agent Chat, Flow Designer, Agent Intelligence, Service Desk Chat Module, Reporting and created custom dashboards using Performance Analytics and Custom charts module. I have 10 years of working experience BMC Remedy, ITSM,ITSM Helix

Suresh Zalaki speaks the following languages:
No languages available.

Suresh Zalaki has prior experience in the following industries:
Newrocket , Column Technologies , Wipro , Siemens Information Systems , Vyom Labs

Suresh Zalaki has the following professional experience:
Jll Technologies , Jll Technologies , Newrocket , Column Technologies , Wipro , Siemens Information Systems , Vyom Labs .