Surinder Dhingra

FAQ About Surinder Dhingra

• What is Surinder Dhingra's address?

  Surinder Dhingra is located at
  India

• What is Surinder Dhingra's job title?

  Surinder Dhingra is a
  * Over 6 years’ as Internal Ombudsman (apex level independent authority in Bank’s Internal Grievance Redressal Machinery) in Bank of India, State Bank of India & HDFC Bank, with exposure on resolution of over 300K customer complaints in diverse areas of banking (expertise in digital transactions). Basis root cause analysis, offered & got implemented large number of suggestions for systemic improvement. * Associated with RBI in customer service related issues and as member of RBI constituted “Working Group on ATMs”. * Journey with Syndicate Bank (now Canara Bank (upto General Manager includes 11 years as head of multiple portfolios in Corporate Office, 14 years in Administrative Offices & 16 years branch exposure in General Banking, Credit (Agri/ Retail/ Trade/ Industry/ Corporate) & Govt. Business. * Spearheaded verticals of Debit Cards & Credit Cards, Compliance, Board Secretariat, Investor Relations, Information Technology, Risk Management (Incl. Credit Policy & Credit Risk Policy), Marketing, Bancassurance (Life, Health & General Insurance), Alternate Delivery (Digital) Channels, Govt. Business, Cash Management & Capital Market Services, and Managing Director of SyndBank Services Ltd. * Member of over 30 Apex Level Decision Making/ Project Approval / Project Steering Committees. * From 1st Batch of extensively Trained Credit Officers for Corporate Credit and Nodal Officer for maiden exercise on implementation of RBI's guidelines on IRAC norms. * Member of Bank's “Loan Documents Revision Team” during 2001 * Industry Record of Break-Even in Credit Card business during 1st full year of operations * Introduction of cost-effective TAT reduction on-site opex model for debit card personalisation. * New record in sale of Life Insurance Policies in a week & Health Insurance Policies in a day with focus on higher revenue for Bank. * Revamping of Marketing Set-Up and introduction of Business Model with monthly Rrd & Recognition System * Turnaround of Bank's BPO as its MD & a prominent Metro branch in Mumbai * Represented Syndicate Bank with active participation in several DCC/ DLRM/ SLBC/ SLRM meetings of Northern States. * Associated with Bank’s Training Centres at Bangalore, Mumbai, New Delhi & Apex Training Centre (SIBM) for about 25 years, with sessions on Payment Cards, Credit Management, Priority Sector Advances, IRAC Norms, Compliance, Marketing & Insurance.. * Played major role in Bank’s publications, viz. Bankers Guide (Nov’1982), Compliance Manuals (2010 & 2013), Product Handbook (2014), & script for two Documentaries on Bank. Hdfc Bank

• What industry does Surinder Dhingra currently work in?

  Surinder Dhingra currently works in the
  Hdfc Bank

• What is Surinder Dhingra's area of expertise?

  Surinder Dhingra specializes in
  * Over 6 years’ as Internal Ombudsman (apex level independent authority in Bank’s Internal Grievance Redressal Machinery) in Bank of India, State Bank of India & HDFC Bank, with exposure on resolution of over 300K customer complaints in diverse areas of banking (expertise in digital transactions). Basis root cause analysis, offered & got implemented large number of suggestions for systemic improvement. * Associated with RBI in customer service related issues and as member of RBI constituted “Working Group on ATMs”. * Journey with Syndicate Bank (now Canara Bank (upto General Manager includes 11 years as head of multiple portfolios in Corporate Office, 14 years in Administrative Offices & 16 years branch exposure in General Banking, Credit (Agri/ Retail/ Trade/ Industry/ Corporate) & Govt. Business. * Spearheaded verticals of Debit Cards & Credit Cards, Compliance, Board Secretariat, Investor Relations, Information Technology, Risk Management (Incl. Credit Policy & Credit Risk Policy), Marketing, Bancassurance (Life, Health & General Insurance), Alternate Delivery (Digital) Channels, Govt. Business, Cash Management & Capital Market Services, and Managing Director of SyndBank Services Ltd. * Member of over 30 Apex Level Decision Making/ Project Approval / Project Steering Committees. * From 1st Batch of extensively Trained Credit Officers for Corporate Credit and Nodal Officer for maiden exercise on implementation of RBI's guidelines on IRAC norms. * Member of Bank's “Loan Documents Revision Team” during 2001 * Industry Record of Break-Even in Credit Card business during 1st full year of operations * Introduction of cost-effective TAT reduction on-site opex model for debit card personalisation. * New record in sale of Life Insurance Policies in a week & Health Insurance Policies in a day with focus on higher revenue for Bank. * Revamping of Marketing Set-Up and introduction of Business Model with monthly Rrd & Recognition System * Turnaround of Bank's BPO as its MD & a prominent Metro branch in Mumbai * Represented Syndicate Bank with active participation in several DCC/ DLRM/ SLBC/ SLRM meetings of Northern States. * Associated with Bank’s Training Centres at Bangalore, Mumbai, New Delhi & Apex Training Centre (SIBM) for about 25 years, with sessions on Payment Cards, Credit Management, Priority Sector Advances, IRAC Norms, Compliance, Marketing & Insurance.. * Played major role in Bank’s publications, viz. Bankers Guide (Nov’1982), Compliance Manuals (2010 & 2013), Product Handbook (2014), & script for two Documentaries on Bank.

• Which languages does Surinder Dhingra speak? 

  Surinder Dhingra speaks the following languages:
  No languages available.

• Which industries has Surinder Dhingra previously worked in?   

  Surinder Dhingra has prior experience in the following industries:
  Rbl Bank , State Bank , Bank , Syndicate Bank

• What is Surinder Dhingra’s work experience?  

  Surinder Dhingra has the following professional experience:
  Hdfc Bank , Rbl Bank , State Bank , Bank , Syndicate Bank .

• How can I find Surinder Dhingra on LinkedIn?  

  You can view Surinder Dhingra’s
  LinkedIn profile at LinkedIn URL.

• What are Surinder Dhingra’s work email addresses?  

  Surinder Dhingra’s work email addresses are
  [email protected] .

• What company does Surinder Dhingra work for?  

  Surinder Dhingra works at
  Hdfc Bank