
Susan Baker
I love technology and innovation, dedicated to enhancing customer experiences and empowering stakeholders to think creatively. I advocate... | Portland, Maine, United States
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Susan Baker’s Emails su****@sa****.com
Susan Baker’s Phone Numbers 1800420****
Social Media
Susan Baker’s Location Portland, Maine, United States
Susan Baker’s Expertise I love technology and innovation, dedicated to enhancing customer experiences and empowering stakeholders to think creatively. I advocate for customer satisfaction daily, encouraging innovative approaches that optimize experiences while keeping a sharp focus on cost efficiency. With extensive expertise in cross-functional and direct team leadership, digital strategy, product adoption and solution transformation, I serve as a catalyst for change. I empower customer delivery and product teams through data-driven insights.
Susan Baker’s Current Industry Salesforce
Susan
Baker’s Prior Industry
Ll Bean
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Demandware A Salesforce
|
Salesforce
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Work Experience

Salesforce
Customer Success
Sun Feb 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed May 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time)
Salesforce
Senior Director, 2019-2024; Director, 2015-2018
Tue Feb 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed May 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time)
Demandware A Salesforce
Manager, Growth & Optimization Team
Tue Feb 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Demandware A Salesforce
eCommerce Strategist
Sat Jan 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Ll Bean
Web Content Production Manager
Tue Jan 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Ll Bean
Project Manager - Direct to Business
Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Ll Bean
Analyst/PM Roles
Mon Jun 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)