
Suzanne Frazer
Accomplished risk professional with expertise in minimizing risk and asset protection. A wealth of experience in... | Amazon, L 4 100 Collins St, Australia
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Suzanne Frazer’s Location Amazon, L 4 100 Collins St, Australia
Suzanne Frazer’s Expertise Accomplished risk professional with expertise in minimizing risk and asset protection. A wealth of experience in the retail industry, particularly successful in partnering with customers to solve a variety of complex issues. An inspirational and results driven professional, I bring a strong sense of urgency, responsibility and accountability to any project. My key strengths are: Confidence, enthusiastic and passionate Determined, driven and inspirational Positive attitude, flexible and loyal Responsible, industry awareness and lateral leadership skills Open minded, quick witted and fun Genuine sincerity, empathetic and influential Highly organised, results driven, a strong communicator with the ability to influence, build and strengthen relationships with both colleagues and customers. With a reputation for being a trustworthy, hardworking and passionate individual who has the ability to work independently or as part of a team. Professional Expertise • Operations Management – 20+ years’ experience in retail operations management (leading approx. 200 indirect reports and 8 direct reports) – Large volume retailer (500K - 1m weekly turnover). Subject Matter Expert: managing inventory, large team management, customer engagement, conflict management, sales/merchandising, store management/planning, rostering, quality control • Learning and Development – Developed full training packages encompassing online learning modules, storyboards, facilitation guides, videos. Large group facilitation (150+) nationally across operational and leadership development, 1:1 coaching (team member to senior leadership level • Business Analysis/Continuous Improvement – Led process improvement project teams, skilled at business analysis, process and workflow mapping and working collaboratively to design and embed continuous improvements • Project/Change Management – Member of senior leadership team, skilled at managing operational, risk and project teams through change (8 restructures across Woolworths and Coles). PM Accredited. • Risk Management/Profit Protection – Internal and large-scale investigations, organised retail crime, managing covert and guard contracts, investigative behavioral interviewing and coordinating court evidence, designing and leading projects to minimise risk
Suzanne Frazer’s Current Industry Amazon
Suzanne
Frazer’s Prior Industry
Woolworths
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Masters Home Improvement
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Coles
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National Australia Bank
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Amazon
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Work Experience

Amazon
Regional Security and Loss Prevention Manager Victoria/ Western Australia
Fri Jul 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Amazon
Security and Loss Prevention Manager
Sat Aug 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jul 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
National Australia Bank
Physical Security Operations Manager
Fri Nov 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Aug 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Coles
Profit Protection National Operations Support Manager
Mon Oct 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Nov 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Coles
Victorian Total Loss Coash
Thu Dec 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Nov 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Masters Home Improvement
Asset Protection Specialist
Mon Jun 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Dec 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Woolworths
Profit Protection and Risk Manager
Sun Dec 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jun 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Woolworths
Loss Prevention Investigator
Sun Jul 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Dec 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Woolworths
Stocktake Manager Liquor/ Petrol
Thu Jul 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Woolworths
Loss Prevention Manager
Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Woolworths
Loss Prevention Investigator
Sat Jan 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Woolworths
Operational Retail Roles
Sat Nov 01 1986 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time)