
Swati Puri
- Over 10 years of professional experience spanning consumer products, online services, operations, and retail management, with a... | Melbourne, Victoria, Australia
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Swati Puri’s Emails sw****@ch****.com
Swati Puri’s Phone Numbers No phone number available.
Social Media
Swati Puri’s Location Melbourne, Victoria, Australia
Swati Puri’s Expertise - Over 10 years of professional experience spanning consumer products, online services, operations, and retail management, with a strong focus on enhancing customer experiences through innovative design solutions. - Proven track record of delivering exceptional customer experiences in dynamic environments, leveraging diverse channels, tools, and design thinking methodologies. - Skilled in Salesforce, Zendesk, Shopify and NetSuite, to deliver customer-centric solutions. Currently learning Business Central and BigCommerce to enhance CX design capabilities. - Committed to advancing expertise in e-commerce and CX strategies to create meaningful brand interactions, foster customer loyalty, and drive sustainable business growth.
Swati Puri’s Current Industry Micador
Swati
Puri’s Prior Industry
Pantaloon Retail
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The Shirt
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Kimaya Fashions
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David Jones
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Tumi
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Ted Baker
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Country Road
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Ergopouch
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Micador
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Work Experience

Micador
Customer Success and technology
Wed Nov 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Ergopouch
E- commerce Service and Operations
Sat Jan 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Nov 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Country Road
Online Support Specialist
Mon Feb 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Ted Baker
Store Manager
Wed Jan 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Tumi
Store Manager
Sun Jan 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
David Jones
Sales and Brand Representative
Mon Dec 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Kimaya Fashions
Fashion Buyer
Wed May 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jun 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
The Shirt
Assistant Merchandiser
Fri Jun 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed May 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Pantaloon Retail
Visual Merchandiser/stylist - Dissertation project
Sun Jan 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jun 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)