
Syed Hussain
CITIBANK N.A (U.A.E) (As a Sr. Collector / Collection Officer) Citibank N.A-Dubai (Dec 2008 till date) 5 years... | United Arab Emirates
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Syed Hussain’s Emails sy****@sa****.com
Syed Hussain’s Phone Numbers No phone number available.
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Syed Hussain’s Location United Arab Emirates
Syed Hussain’s Expertise CITIBANK N.A (U.A.E) (As a Sr. Collector / Collection Officer) Citibank N.A-Dubai (Dec 2008 till date) 5 years CBM’S Top Performer’s Quarter3 2013 given to (CBM) Employee of the Month Award For outstanding performance 11th Jul 2010 ( CITIBANK) CBM’S Top Performer’s Quarter2 2010 given to (CBM) CBM’S Top Performer’s Quarter2 2009 given to (CBM) Duties and Responsibilities:- • Built strong relationship customers and minimize the risk. • To practice excellent customer service with strong follow up. • Meeting with potential customers to reduce portfolio. • To source the customer for minimize risk of Bank Products. • To participate and attend relevant trainings. To review, recommend and follow-up on clients applications and documentations. • Maintain a professionalism and pleasant environment by providing the fast, flexible and Efficient services to our valuable customers. • Negotiate with customers for win-win situation, particularly wicked or difficult Customers. • Settle their dues & giving them several available offers' for settlements from the bank side • According to the bank credit policy and handling these settlements till the clearance stage. • Ensure that all issues to be resolved within the agreed timeframe.Employee of the Month Award For outstanding performance October 2008 Worked in TSU dept. As a “Team Leader” Reporting to the Relationship Manager Key Responsibilities: • Assigned to the post of Team Leader in ALOP team, Karachi in February 2008 • Member of Dream ALOP dedicated team in ANR that achieved a record forwarding in terms of volume and instruction • Make maximum number of calls per day to reduce the turnaround time • Convert minimum 60% of the allocated leads to profitable sales / reinstatements • Ensure that all customer queries and problems get resolved in the least specified time frame and resolve the queries on the first call • Ensure proper system updates for all the sales/services/customer Request/reversals etc. • Ensure proper customer verification after every sale • Ensure that all customer problems are reported ad highlighted to the relevant department • Convert all opportunities for sales to enhance and deepen customer relationships • Seek updates for self on the latest policies • Meet all the service standards and indicators as per Goals • Review own daily MIS & ECCMS logging and evaluate all sales calls. • Maximizes use of intranet website on product information to provide accurate customer information • Attending all training sessions held by the department • Perform other tasks as directed by the management from time to time. handling all type of transport material • Attock Cement Factory Limited • Javedan Cement Factory Limited • Zeal Pak Cement Factory Limited • Pipree Site • Jhirk Site. Assist to accountant for all pesticide customers.
Syed Hussain’s Current Industry Saudi American Bank
Syed
Hussain’s Prior Industry
Grow Green International
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National Transport Company
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Citibank
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Saudi American Bank
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Work Experience

Saudi American Bank
Credit Controller
Wed Apr 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Citibank
Sr. Collection Officer
Mon Dec 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Mar 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Citibank
Tele Marketing Executive & Supervisor
Sun Apr 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Nov 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
National Transport Company
Purchasing Officer
Thu Jan 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Oct 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Grow Green International
Computer Operator and Assistant Accountant
Wed Jan 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Dec 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)