Tanu Saha tanu_saha@mcafee.com & | Experienced Change Agent Business Leader Customer-Centric Innovator I am a passionate and proactive change agent who thrives on driving impactful transformations. As a Customer Lifecycle Manager at McAfee, I contribute to the formulation and execution of comprehensive CX strategies that align with the business objectives and goals, and deliver unparalleled value to customers. My core competencies include customer journey mapping, data-driven insights and storytelling, process enhancement, and technology innovation by utilizing design thinking and agile principles. I also excel at fostering diverse and inclusive stakeholder engagement, collaborating with leaders and teams across functions and regions, and championing customer-centric initiatives that resonate with the brand’s vision. My mission is to leverage my curiosity, creativity, and communication skills to orchestrate improvement initiatives that elevate the overall customer experience and drive business growth. Core Competencies: • Knowledge Management & KCS • Design Thinking & Data-Driven Process Enhancement • Customer Experience (CX) & Journey Mapping • Voice of Customer (VOC) Survey Analysis • Agile Project Management & Enablement Facilitation • Online & Instructor-Led Training Design • Stakeholder Capitalism & Change Management • Learning & Development Strategy • Inclusive Leadership & Cross-Collaboration • Mentoring, Coaching & Exceptional Communication Skills Proficient in tools such as: NetSuite Oracle Service Cloud LMS (Cornerstone) Degreed Confluence & Jira Kanban SAP Fiori Launchpad Salesforce MIRO Monday.com Oracle Siebel Oracle Analytics Cloud (OAC) ServiceNow WorkDay Artificial Intelligence Foundation Chatbot Kaizen Microsoft Office Suite Certifications: Six Sigma Green Belt Service Design Thinking Agile Project Management

Tanu Saha

Experienced Change Agent Business Leader Customer-Centric Innovator I am a passionate and proactive change agent who thrives...

Prague, Praha, Czech Republic

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Tanu Saha’s Location Prague, Praha, Czech Republic

Tanu Saha’s Expertise Experienced Change Agent Business Leader Customer-Centric Innovator I am a passionate and proactive change agent who thrives on driving impactful transformations. As a Customer Lifecycle Manager at McAfee, I contribute to the formulation and execution of comprehensive CX strategies that align with the business objectives and goals, and deliver unparalleled value to customers. My core competencies include customer journey mapping, data-driven insights and storytelling, process enhancement, and technology innovation by utilizing design thinking and agile principles. I also excel at fostering diverse and inclusive stakeholder engagement, collaborating with leaders and teams across functions and regions, and championing customer-centric initiatives that resonate with the brand’s vision. My mission is to leverage my curiosity, creativity, and communication skills to orchestrate improvement initiatives that elevate the overall customer experience and drive business growth. Core Competencies: • Knowledge Management & KCS • Design Thinking & Data-Driven Process Enhancement • Customer Experience (CX) & Journey Mapping • Voice of Customer (VOC) Survey Analysis • Agile Project Management & Enablement Facilitation • Online & Instructor-Led Training Design • Stakeholder Capitalism & Change Management • Learning & Development Strategy • Inclusive Leadership & Cross-Collaboration • Mentoring, Coaching & Exceptional Communication Skills Proficient in tools such as: NetSuite Oracle Service Cloud LMS (Cornerstone) Degreed Confluence & Jira Kanban SAP Fiori Launchpad Salesforce MIRO Monday.com Oracle Siebel Oracle Analytics Cloud (OAC) ServiceNow WorkDay Artificial Intelligence Foundation Chatbot Kaizen Microsoft Office Suite Certifications: Six Sigma Green Belt Service Design Thinking Agile Project Management

Tanu Saha’s Current Industry Mcafee

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Work Experience

Mcafee

Customer Lifecycle Manager

Fri Jul 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Zebra Technologies

Senior Business Process Analyst

Fri Apr 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jul 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)

Oracle

Senior Knowledge Analyst

Sat Jun 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Dec 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)

Sap

Technology Project Specialist

Fri Sep 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Sep 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)

Reliance Broadcast Network

Senior Sales Account Manager

Thu Jun 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Aug 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)

Info Edge

Business Manager (Lead)

Wed Apr 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Apr 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)

Info Edge

Area Manager (Lead)

Tue Apr 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Mar 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)

Info Edge

Deputy Manager

Mon Apr 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Mar 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)

Info Edge

Assistant manager, Corporate- Sales and Marketing

Sun Apr 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Mar 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)

Info Edge

Senior Executive- Corporate Sales

Fri Apr 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Mar 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)

Manipal Studios

Part Time

Fri Apr 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Apr 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)

Fosters

Part Time

Wed Sep 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Sep 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)

Purplemango India Branding Design And Advertising

Part Time

Sun Aug 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Aug 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)

Itc Hotels

Part Time

Thu Jul 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jul 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)

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FAQ About Tanu Saha

Tanu Saha is located at
Prague, Praha, Czech Republic

Tanu Saha is a
Experienced Change Agent Business Leader Customer-Centric Innovator I am a passionate and proactive change agent who thrives on driving impactful transformations. As a Customer Lifecycle Manager at McAfee, I contribute to the formulation and execution of comprehensive CX strategies that align with the business objectives and goals, and deliver unparalleled value to customers. My core competencies include customer journey mapping, data-driven insights and storytelling, process enhancement, and technology innovation by utilizing design thinking and agile principles. I also excel at fostering diverse and inclusive stakeholder engagement, collaborating with leaders and teams across functions and regions, and championing customer-centric initiatives that resonate with the brand’s vision. My mission is to leverage my curiosity, creativity, and communication skills to orchestrate improvement initiatives that elevate the overall customer experience and drive business growth. Core Competencies: • Knowledge Management & KCS • Design Thinking & Data-Driven Process Enhancement • Customer Experience (CX) & Journey Mapping • Voice of Customer (VOC) Survey Analysis • Agile Project Management & Enablement Facilitation • Online & Instructor-Led Training Design • Stakeholder Capitalism & Change Management • Learning & Development Strategy • Inclusive Leadership & Cross-Collaboration • Mentoring, Coaching & Exceptional Communication Skills Proficient in tools such as: NetSuite Oracle Service Cloud LMS (Cornerstone) Degreed Confluence & Jira Kanban SAP Fiori Launchpad Salesforce MIRO Monday.com Oracle Siebel Oracle Analytics Cloud (OAC) ServiceNow WorkDay Artificial Intelligence Foundation Chatbot Kaizen Microsoft Office Suite Certifications: Six Sigma Green Belt Service Design Thinking Agile Project Management Mcafee

Tanu Saha currently works in the
Mcafee

Tanu Saha specializes in
Experienced Change Agent Business Leader Customer-Centric Innovator I am a passionate and proactive change agent who thrives on driving impactful transformations. As a Customer Lifecycle Manager at McAfee, I contribute to the formulation and execution of comprehensive CX strategies that align with the business objectives and goals, and deliver unparalleled value to customers. My core competencies include customer journey mapping, data-driven insights and storytelling, process enhancement, and technology innovation by utilizing design thinking and agile principles. I also excel at fostering diverse and inclusive stakeholder engagement, collaborating with leaders and teams across functions and regions, and championing customer-centric initiatives that resonate with the brand’s vision. My mission is to leverage my curiosity, creativity, and communication skills to orchestrate improvement initiatives that elevate the overall customer experience and drive business growth. Core Competencies: • Knowledge Management & KCS • Design Thinking & Data-Driven Process Enhancement • Customer Experience (CX) & Journey Mapping • Voice of Customer (VOC) Survey Analysis • Agile Project Management & Enablement Facilitation • Online & Instructor-Led Training Design • Stakeholder Capitalism & Change Management • Learning & Development Strategy • Inclusive Leadership & Cross-Collaboration • Mentoring, Coaching & Exceptional Communication Skills Proficient in tools such as: NetSuite Oracle Service Cloud LMS (Cornerstone) Degreed Confluence & Jira Kanban SAP Fiori Launchpad Salesforce MIRO Monday.com Oracle Siebel Oracle Analytics Cloud (OAC) ServiceNow WorkDay Artificial Intelligence Foundation Chatbot Kaizen Microsoft Office Suite Certifications: Six Sigma Green Belt Service Design Thinking Agile Project Management

Tanu Saha speaks the following languages:
No languages available.

Tanu Saha has prior experience in the following industries:
Zebra Technologies , Oracle , Sap , Reliance Broadcast Network , Info Edge , Info Edge , Info Edge , Info Edge , Info Edge , Manipal Studios , Fosters , Purplemango India Branding Design And Advertising , Itc Hotels

Tanu Saha has the following professional experience:
Mcafee , Zebra Technologies , Oracle , Sap , Reliance Broadcast Network , Info Edge , Info Edge , Info Edge , Info Edge , Info Edge , Manipal Studios , Fosters , Purplemango India Branding Design And Advertising , Itc Hotels .