Tapaswini Routray

FAQ About Tapaswini Routray

• What is Tapaswini Routray's address?

  Tapaswini Routray is located at
  Bhubaneshwar, Odisha, India

• What is Tapaswini Routray's job title?

  Tapaswini Routray is a
  CAREER ABSTRACT  A competent professional with over 10 years of experience in Operations Management and Client Servicing.  Presently associated with Kingfisher Xpress Pvt. Ltd., Bhubaneswar as Executive-Operation.  Adroit in ensuring delivery of high quality services to support customer's business needs & achieve continued high customer satisfaction from all operational users.  Conversant with tax related activities such as VAT, OST, CST, ET, etc.  Possess excellent interpersonal, communication & organizational skills with proven abilities in team management, customer relationship management & effective crisis management. CORE COMPETENCIES Logistics / Operations Management  Managing logistics operations, entering rate contracts & finalizing contracts for transportation of shipments,  Preparing documents for Inbound/Outbound shipments – Packing list, Invoice, etc. and maintaining Assets Register. Documentation  Handling the Docket Entry, Manifestation, and delivered/undelivered updation  Controlling DEPS (Damage, Extra, Pilferage and Short) and updating Associates/ Franchises /Direct team-members in performing day-to-day logistics operation.  Checking freight bills before submiting to customers and managing despatch of monthly vendor bills to Regional Office after checking. Customer Relationship Management  Analyzing the complaints recorded in FRMS (Failure Registration Management System) and taking corrective and preventive actions and handling claims of customers.  Mapping clients, identifying improvement areas & implementing measures to maximize satisfaction levels.  Ensuring continuous interaction with the customers to make sure that the area of concern can be worked upon for improved service levels.  Serving as a single point of contact for escalations; setting out in-house quality standards for various operational areas, ensuring a high-quality customer experience while adhering to the SLAs for their services. Myntra Designs

• What industry does Tapaswini Routray currently work in?

  Tapaswini Routray currently works in the
  Myntra Designs

• What is Tapaswini Routray's area of expertise?

  Tapaswini Routray specializes in
  CAREER ABSTRACT  A competent professional with over 10 years of experience in Operations Management and Client Servicing.  Presently associated with Kingfisher Xpress Pvt. Ltd., Bhubaneswar as Executive-Operation.  Adroit in ensuring delivery of high quality services to support customer's business needs & achieve continued high customer satisfaction from all operational users.  Conversant with tax related activities such as VAT, OST, CST, ET, etc.  Possess excellent interpersonal, communication & organizational skills with proven abilities in team management, customer relationship management & effective crisis management. CORE COMPETENCIES Logistics / Operations Management  Managing logistics operations, entering rate contracts & finalizing contracts for transportation of shipments,  Preparing documents for Inbound/Outbound shipments – Packing list, Invoice, etc. and maintaining Assets Register. Documentation  Handling the Docket Entry, Manifestation, and delivered/undelivered updation  Controlling DEPS (Damage, Extra, Pilferage and Short) and updating Associates/ Franchises /Direct team-members in performing day-to-day logistics operation.  Checking freight bills before submiting to customers and managing despatch of monthly vendor bills to Regional Office after checking. Customer Relationship Management  Analyzing the complaints recorded in FRMS (Failure Registration Management System) and taking corrective and preventive actions and handling claims of customers.  Mapping clients, identifying improvement areas & implementing measures to maximize satisfaction levels.  Ensuring continuous interaction with the customers to make sure that the area of concern can be worked upon for improved service levels.  Serving as a single point of contact for escalations; setting out in-house quality standards for various operational areas, ensuring a high-quality customer experience while adhering to the SLAs for their services.

• Which languages does Tapaswini Routray speak? 

  Tapaswini Routray speaks the following languages:
  No languages available.

• Which industries has Tapaswini Routray previously worked in?   

  Tapaswini Routray has prior experience in the following industries:
  Kingfisher Xpress , Afl

• What is Tapaswini Routray’s work experience?  

  Tapaswini Routray has the following professional experience:
  Myntra Designs , Kingfisher Xpress , Afl , Myntra .

• How can I find Tapaswini Routray on LinkedIn?  

  You can view Tapaswini Routray’s
  LinkedIn profile at LinkedIn URL.

• What are Tapaswini Routray’s work email addresses?  

  Tapaswini Routray’s work email addresses are
  [email protected] .

• What company does Tapaswini Routray work for?  

  Tapaswini Routray works at
  Myntra Designs