Thomas Gregory tgregory@sabiogroup.com & & +44 28 3026 7108 | A highly-motivated and results orientated ITIL Customer Service Delivery Professional with a proven track record of providing exemplary levels of service, 19 years’ experience of Service Management in a Business Telecommunications environment. Extensive knowledge of Client relationship, transitioning, pre-sales and bid management, transforming, leading teams and managing complex managed services for Centrica, United Utilities and EDF. Specialities: - Client Relationship of FTSE 100 companies, Business Relationships aligned with revenue generation and retention, raising Customer Satisfaction, extensive pre-sales knowledge of customer contractual bids , developing and managing key relationships Key skills: • Building client relationships at all levels • FTSE 100 Client Relationship skills • Protection of revenue and company's reputation • Service design, transition and operations • Business change and transformation • Collaborative working across supply chain • People and organisational leadership • Knowledge of IT outsourcing • Large complex bids • Identification of new opportunities

Thomas Gregory

A highly-motivated and results orientated ITIL Customer Service Delivery Professional with a proven track record of providing exemplary...

Warrington, Warrington, United Kingdom

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Thomas Gregory’s Emails [email protected]

Thomas Gregory’s Phone Numbers 44283026****

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Thomas Gregory’s Location Warrington, Warrington, United Kingdom

Thomas Gregory’s Expertise A highly-motivated and results orientated ITIL Customer Service Delivery Professional with a proven track record of providing exemplary levels of service, 19 years’ experience of Service Management in a Business Telecommunications environment. Extensive knowledge of Client relationship, transitioning, pre-sales and bid management, transforming, leading teams and managing complex managed services for Centrica, United Utilities and EDF. Specialities: - Client Relationship of FTSE 100 companies, Business Relationships aligned with revenue generation and retention, raising Customer Satisfaction, extensive pre-sales knowledge of customer contractual bids , developing and managing key relationships Key skills: • Building client relationships at all levels • FTSE 100 Client Relationship skills • Protection of revenue and company's reputation • Service design, transition and operations • Business change and transformation • Collaborative working across supply chain • People and organisational leadership • Knowledge of IT outsourcing • Large complex bids • Identification of new opportunities

Thomas Gregory’s Current Industry Sabio

Thomas Gregory’s Prior Industry
Great Western Trains | Cable And Wireless | Vodafone | Sabio

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Work Experience

Sabio

Service Manager

Tue May 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Vodafone

Service Specialist

Wed Jun 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jun 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)

Vodafone

Service Delivery Manager

Sun Apr 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun May 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)

Cable And Wireless

Customer Service Manager

Wed Apr 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Mar 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)

Great Western Trains

Call Centre and Telesales Manager

Fri Apr 01 1988 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Mar 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time)

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FAQ About Thomas Gregory

Thomas Gregory is located at
Warrington, Warrington, United Kingdom

Thomas Gregory is a
A highly-motivated and results orientated ITIL Customer Service Delivery Professional with a proven track record of providing exemplary levels of service, 19 years’ experience of Service Management in a Business Telecommunications environment. Extensive knowledge of Client relationship, transitioning, pre-sales and bid management, transforming, leading teams and managing complex managed services for Centrica, United Utilities and EDF. Specialities: - Client Relationship of FTSE 100 companies, Business Relationships aligned with revenue generation and retention, raising Customer Satisfaction, extensive pre-sales knowledge of customer contractual bids , developing and managing key relationships Key skills: • Building client relationships at all levels • FTSE 100 Client Relationship skills • Protection of revenue and company's reputation • Service design, transition and operations • Business change and transformation • Collaborative working across supply chain • People and organisational leadership • Knowledge of IT outsourcing • Large complex bids • Identification of new opportunities Sabio

Thomas Gregory currently works in the
Sabio

Thomas Gregory specializes in
A highly-motivated and results orientated ITIL Customer Service Delivery Professional with a proven track record of providing exemplary levels of service, 19 years’ experience of Service Management in a Business Telecommunications environment. Extensive knowledge of Client relationship, transitioning, pre-sales and bid management, transforming, leading teams and managing complex managed services for Centrica, United Utilities and EDF. Specialities: - Client Relationship of FTSE 100 companies, Business Relationships aligned with revenue generation and retention, raising Customer Satisfaction, extensive pre-sales knowledge of customer contractual bids , developing and managing key relationships Key skills: • Building client relationships at all levels • FTSE 100 Client Relationship skills • Protection of revenue and company's reputation • Service design, transition and operations • Business change and transformation • Collaborative working across supply chain • People and organisational leadership • Knowledge of IT outsourcing • Large complex bids • Identification of new opportunities