[email protected] & No phone number available.

Timothy Colleran

PROFESSIONAL SUMMARY Executive-Level Operations and Process Improvement Professional with 25+ years global contact center experience ♦ 10 years financial... | 2623 West Grace Street, Richmond, United States

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Timothy Colleran’s Emails [email protected]

Timothy Colleran’s Phone Numbers No phone number available.

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Timothy Colleran’s Location 2623 West Grace Street, Richmond, United States

Timothy Colleran’s Expertise PROFESSIONAL SUMMARY Executive-Level Operations and Process Improvement Professional with 25+ years global contact center experience ♦ 10 years financial planning and operational experience ♦ Call center strategic and operational expert, driving revenue, competitive advantage, and bottom-line profitability ♦ Confident, take-charge leader with exceptional follow-through ♦ Top performer who thrives in high-expectation, high-stress environments ♦ Articulate communicator, building rapport and trust across all corporate levels ♦ Accomplished architect and leader of high-performance teams ♦ Operations efficiency specialist, implementing best practices and improving KPIs ♦ Polished and influential public speaker and presenter ♦ Performance-driven business executive with extensive Fortune 500 experience Specialties: P&L responsibility♦Sales/Service operations♦Strategic planning, budgeting/forecasting♦Client management♦Sales&Service program strategy♦Leadership development/training/coaching♦Benchmarking/performance metrics♦Change management/process reengineering♦Management of multi-cultural, distributed workforces♦Reporting/analysis♦Vendor management♦Meticulous about quality control♦Passionate about hands-on leadership by example♦Solid record of igniting stagnant business and transforming declining operations

Timothy Colleran’s Current Industry First Student

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Work Experience

First Student

Vice President Charter Sales & Operations

Tue May 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

First Student

Head of Charter Services

Wed Mar 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

University Of Phoenix

Senior Vice President - Contact Centers

Sat Jan 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Sep 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)

Sitel

Senior Vice President - North American Operations

Sun Mar 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Dec 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)

Voyport

Vice President Customer Support

Fri Feb 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Mar 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)

Earthlink

Vice President Partner Performance

Tue Nov 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Feb 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)

Cardean Learning

Consultant/Customer Service Operations

Thu Jan 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)

Home Depot

Director Customer Service Operations

Fri Jun 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Sep 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time)

Tmc Associates

President

Fri Jan 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue May 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)

Mci Telecommunications

Director

Mon Nov 01 1982 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Dec 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time)

Skills

Languages

Timothy Colleran Email Addresses

[email protected] Email

Timothy Colleran Phone Number

No phone number available. Phone number

FAQ About Timothy Colleran

Timothy Colleran is located at
2623 West Grace Street, Richmond, United States

Timothy Colleran is a
PROFESSIONAL SUMMARY Executive-Level Operations and Process Improvement Professional with 25+ years global contact center experience ♦ 10 years financial planning and operational experience ♦ Call center strategic and operational expert, driving revenue, competitive advantage, and bottom-line profitability ♦ Confident, take-charge leader with exceptional follow-through ♦ Top performer who thrives in high-expectation, high-stress environments ♦ Articulate communicator, building rapport and trust across all corporate levels ♦ Accomplished architect and leader of high-performance teams ♦ Operations efficiency specialist, implementing best practices and improving KPIs ♦ Polished and influential public speaker and presenter ♦ Performance-driven business executive with extensive Fortune 500 experience Specialties: P&L responsibility♦Sales/Service operations♦Strategic planning, budgeting/forecasting♦Client management♦Sales&Service program strategy♦Leadership development/training/coaching♦Benchmarking/performance metrics♦Change management/process reengineering♦Management of multi-cultural, distributed workforces♦Reporting/analysis♦Vendor management♦Meticulous about quality control♦Passionate about hands-on leadership by example♦Solid record of igniting stagnant business and transforming declining operations First Student

Timothy Colleran currently works in the
First Student

Timothy Colleran specializes in
PROFESSIONAL SUMMARY Executive-Level Operations and Process Improvement Professional with 25+ years global contact center experience ♦ 10 years financial planning and operational experience ♦ Call center strategic and operational expert, driving revenue, competitive advantage, and bottom-line profitability ♦ Confident, take-charge leader with exceptional follow-through ♦ Top performer who thrives in high-expectation, high-stress environments ♦ Articulate communicator, building rapport and trust across all corporate levels ♦ Accomplished architect and leader of high-performance teams ♦ Operations efficiency specialist, implementing best practices and improving KPIs ♦ Polished and influential public speaker and presenter ♦ Performance-driven business executive with extensive Fortune 500 experience Specialties: P&L responsibility♦Sales/Service operations♦Strategic planning, budgeting/forecasting♦Client management♦Sales&Service program strategy♦Leadership development/training/coaching♦Benchmarking/performance metrics♦Change management/process reengineering♦Management of multi-cultural, distributed workforces♦Reporting/analysis♦Vendor management♦Meticulous about quality control♦Passionate about hands-on leadership by example♦Solid record of igniting stagnant business and transforming declining operations

Timothy Colleran speaks the following languages:
No languages available.

Timothy Colleran has prior experience in the following industries:
University Of Phoenix , Sitel , Voyport , Earthlink , Cardean Learning , Home Depot , Tmc Associates , Mci Telecommunications

Timothy Colleran has the following professional experience:
First Student , First Student , University Of Phoenix , Sitel , Voyport , Earthlink , Cardean Learning , Home Depot , Tmc Associates , Mci Telecommunications .