Tom Reader

FAQ About Tom Reader

• What is Tom Reader's address?

  Tom Reader is located at
  London, London, United Kingdom

• What is Tom Reader's job title?

  Tom Reader is a
  I am an Associate Professor of Organisational Psychology at the London School of Economics (LSE), where I direct the MSc in Organisational and Social Psychology. My expertise relates to organisational culture and resilience: I study the values and practices within organisations that enable members and stakeholders to recognize, address, and learn from errors and disruptions before they lead to institutional failures (e.g., accidents, scandals). I primarily work in 'high-risk' domains (e.g., healthcare, finance, aviation, energy), and my empirical research focusses on how organisations can improve: voicing on conduct problems; listening to concerns; teamwork and decision-making; safety culture; learning from complaints; systems for reporting and learning; and whistleblowing. I specialise in the development of survey measurements, and the analysis of 'unobtrusive' data (e.g., service-user complaints, naturally occurring dialogue, unstructured employee feedback) to measure organisational culture. My research has been published in internationally leading academic journals within management and healthcare (e.g., Journal of Applied Psychology, Human Relations; Risk Analysis; Journal of Business Ethics; BMJ; Milbank Quarterly; Journal of Occupational and Organizational Psychology). I also consult with numerous major corporations on the topic of organisational culture, advise governmental institutions internationally, and my research is directly applied by private and public institutions around the world (e.g., healthcare systems, aviation organisations). The London School Of Economics And Political Science

• What industry does Tom Reader currently work in?

  Tom Reader currently works in the
  The London School Of Economics And Political Science

• What is Tom Reader's area of expertise?

  Tom Reader specializes in
  I am an Associate Professor of Organisational Psychology at the London School of Economics (LSE), where I direct the MSc in Organisational and Social Psychology. My expertise relates to organisational culture and resilience: I study the values and practices within organisations that enable members and stakeholders to recognize, address, and learn from errors and disruptions before they lead to institutional failures (e.g., accidents, scandals). I primarily work in 'high-risk' domains (e.g., healthcare, finance, aviation, energy), and my empirical research focusses on how organisations can improve: voicing on conduct problems; listening to concerns; teamwork and decision-making; safety culture; learning from complaints; systems for reporting and learning; and whistleblowing. I specialise in the development of survey measurements, and the analysis of 'unobtrusive' data (e.g., service-user complaints, naturally occurring dialogue, unstructured employee feedback) to measure organisational culture. My research has been published in internationally leading academic journals within management and healthcare (e.g., Journal of Applied Psychology, Human Relations; Risk Analysis; Journal of Business Ethics; BMJ; Milbank Quarterly; Journal of Occupational and Organizational Psychology). I also consult with numerous major corporations on the topic of organisational culture, advise governmental institutions internationally, and my research is directly applied by private and public institutions around the world (e.g., healthcare systems, aviation organisations).

• Which languages does Tom Reader speak? 

  Tom Reader speaks the following languages:
  No languages available.

• Which industries has Tom Reader previously worked in?   

  Tom Reader has prior experience in the following industries:
  London School Of Economics , Foreign And Commonwealth Office , University Of Aberdeen , University Of Aberdeen , Bulgaria

• What is Tom Reader’s work experience?  

  Tom Reader has the following professional experience:
  The London School Of Economics And Political Science , London School Of Economics , London School Of Economics , Foreign And Commonwealth Office , University Of Aberdeen , University Of Aberdeen , Bulgaria .

• How can I find Tom Reader on LinkedIn?  

  You can view Tom Reader’s
  LinkedIn profile at LinkedIn URL.

• What are Tom Reader’s work email addresses?  

  Tom Reader’s work email addresses are
  [email protected] .

• What company does Tom Reader work for?  

  Tom Reader works at
  The London School Of Economics And Political Science