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Travis Morton

As the Director of Customer and Employee Experience at AVLD Events, I play a pivotal role in fostering... | Washington DC-Baltimore Area, Washington DC-Baltimore Area, United States

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Travis Morton’s Emails [email protected]

Travis Morton’s Phone Numbers No phone number available.

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Travis Morton’s Location Washington DC-Baltimore Area, Washington DC-Baltimore Area, United States

Travis Morton’s Expertise As the Director of Customer and Employee Experience at AVLD Events, I play a pivotal role in fostering positive relationships with both customers and team members, contributing to a dynamic and thriving work culture while strengthening our position as the preferred audiovisual production partner. I have over two years of experience in managing customer success, sales, and operations in the event and media industry, as well as a technical background in audio, video, and lighting. My primary responsibility is to ensure customer and employee satisfaction by developing and implementing strategies that bridge gaps between customers and operations. This involves revamping our sales/needs discovery phase, implementing better uses of current technology to track touchpoints with customers, and defining formal hand-off procedures to ensure customer satisfaction. I also hold a Covid 19 Compliance Officer. I am passionate about entertainment, technology, and customer service, and I look forward to collaborating with others in the industry and bringing our clients' visions to life.

Travis Morton’s Current Industry Avld Events

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Work Experience

Avld Events

Director Of Employee And Customer Engagement

Mon Jan 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Avld Events

Customer Success Manager

Tue Nov 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time)

Capital One Hall

Audio Visual Technician

Wed Sep 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Sep 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)

Official Asm Global

Audio Visual Technician

Wed Sep 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Sep 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)

Smartsource

Audio Visual Technician

Fri Mar 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)

Namibia

Freelance Audio Visual Technician

Thu Oct 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Sep 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)

Event And Media Technologies

Equipment And Logistics Manager

Sat Mar 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Mar 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)

Skills

Languages

Travis Morton Email Addresses

[email protected] Email

Travis Morton Phone Number

No phone number available. Phone number

FAQ About Travis Morton

Travis Morton is located at
Washington DC-Baltimore Area, Washington DC-Baltimore Area, United States

Travis Morton is a
As the Director of Customer and Employee Experience at AVLD Events, I play a pivotal role in fostering positive relationships with both customers and team members, contributing to a dynamic and thriving work culture while strengthening our position as the preferred audiovisual production partner. I have over two years of experience in managing customer success, sales, and operations in the event and media industry, as well as a technical background in audio, video, and lighting. My primary responsibility is to ensure customer and employee satisfaction by developing and implementing strategies that bridge gaps between customers and operations. This involves revamping our sales/needs discovery phase, implementing better uses of current technology to track touchpoints with customers, and defining formal hand-off procedures to ensure customer satisfaction. I also hold a Covid 19 Compliance Officer. I am passionate about entertainment, technology, and customer service, and I look forward to collaborating with others in the industry and bringing our clients' visions to life. Avld Events

Travis Morton currently works in the
Avld Events

Travis Morton specializes in
As the Director of Customer and Employee Experience at AVLD Events, I play a pivotal role in fostering positive relationships with both customers and team members, contributing to a dynamic and thriving work culture while strengthening our position as the preferred audiovisual production partner. I have over two years of experience in managing customer success, sales, and operations in the event and media industry, as well as a technical background in audio, video, and lighting. My primary responsibility is to ensure customer and employee satisfaction by developing and implementing strategies that bridge gaps between customers and operations. This involves revamping our sales/needs discovery phase, implementing better uses of current technology to track touchpoints with customers, and defining formal hand-off procedures to ensure customer satisfaction. I also hold a Covid 19 Compliance Officer. I am passionate about entertainment, technology, and customer service, and I look forward to collaborating with others in the industry and bringing our clients' visions to life.

Travis Morton speaks the following languages:
No languages available.

Travis Morton has prior experience in the following industries:
Avld Events , Capital One Hall , Official Asm Global , Smartsource , Namibia , Event And Media Technologies

Travis Morton has the following professional experience:
Avld Events , Avld Events , Capital One Hall , Official Asm Global , Smartsource , Namibia , Event And Media Technologies .