Tyler Baker

FAQ About Tyler Baker

• What is Tyler Baker's address?

  Tyler Baker is located at
  Greater Seattle Area, Greater Seattle Area, United States

• What is Tyler Baker's job title?

  Tyler Baker is a
  Customer service professional who loves working with clients and a people developer who advocates for and motivates my team. I have a strong commitment to my team and our company, which includes our client, employees and customers. I have a penchant for growth and a strong work ethic. As a Call Center Operations Manager, I ensure client satisfaction by recruiting, developing and managing a productive and efficient team and report key metrics to the senior leadership team. I am responsible for service delivery execution including supervisor management, achieving contractual account performance metrics and assisting with managing financial resources. This position is also responsible for planning, organizing, and managing all operational activities for a large inbound customer care account. Our call center is a multi-site, multi-shift, 7-day per week operation.   Leadership and Management / Supervision: • Ability to lead, motivate, and direct the activities of other employees in order to achieve objectives, project schedules, and team goals and to complete assignments within established time frames and specifications. The ability to develop tasks and work assignments, clearly define objectives, and give technical direction with applied knowledge of alternatives and decision-making experience. • Manage and motivate call center staff to meet customer service performance goals. Ensure that all inbound and call center incentives are developed and executed as planned. • Responsible for the supervision, coaching, monitoring, training, reviewing, disciplining of assigned staff. Gravity Payments

• What industry does Tyler Baker currently work in?

  Tyler Baker currently works in the
  Gravity Payments

• What is Tyler Baker's area of expertise?

  Tyler Baker specializes in
  Customer service professional who loves working with clients and a people developer who advocates for and motivates my team. I have a strong commitment to my team and our company, which includes our client, employees and customers. I have a penchant for growth and a strong work ethic. As a Call Center Operations Manager, I ensure client satisfaction by recruiting, developing and managing a productive and efficient team and report key metrics to the senior leadership team. I am responsible for service delivery execution including supervisor management, achieving contractual account performance metrics and assisting with managing financial resources. This position is also responsible for planning, organizing, and managing all operational activities for a large inbound customer care account. Our call center is a multi-site, multi-shift, 7-day per week operation.   Leadership and Management / Supervision: • Ability to lead, motivate, and direct the activities of other employees in order to achieve objectives, project schedules, and team goals and to complete assignments within established time frames and specifications. The ability to develop tasks and work assignments, clearly define objectives, and give technical direction with applied knowledge of alternatives and decision-making experience. • Manage and motivate call center staff to meet customer service performance goals. Ensure that all inbound and call center incentives are developed and executed as planned. • Responsible for the supervision, coaching, monitoring, training, reviewing, disciplining of assigned staff.

• Which languages does Tyler Baker speak? 

  Tyler Baker speaks the following languages:
  No languages available.

• Which industries has Tyler Baker previously worked in?   

  Tyler Baker has prior experience in the following industries:
  Conduent

• What is Tyler Baker’s work experience?  

  Tyler Baker has the following professional experience:
  Gravity Payments , Conduent .

• How can I find Tyler Baker on LinkedIn?  

  You can view Tyler Baker’s
  LinkedIn profile at LinkedIn URL.

• What are Tyler Baker’s work email addresses?  

  Tyler Baker’s work email addresses are
  [email protected].

• What company does Tyler Baker work for?  

  Tyler Baker works at
  Gravity Payments