
Umang Desai
CRM SME with over 22 years of experience with an excellent track record of providing value to clients... | Thane, Maharashtra, India
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Umang Desai’s Emails um****@ya****.in
Umang Desai’s Phone Numbers No phone number available.
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Umang Desai’s Location Thane, Maharashtra, India
Umang Desai’s Expertise CRM SME with over 22 years of experience with an excellent track record of providing value to clients through technology enabled business transformation; implemented CRM (Siebel/HOBS) implementations including all phases of the project lifecycle starting from Requirements gathering to User Acceptance testing. Good Analytical skills with continuous focus on delivering business benefit. Key Skills Include: Process Design Process mapping and analysis Requirements gathering and specification Solution Architect Siebel Upgrade Project Management User Acceptance Testing
Umang Desai’s Current Industry Vois
Umang
Desai’s Prior Industry
The Dharamsi Morarji Chemical
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Stc Landline Assessment Project
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Tcs
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Tata Consultancy Services
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Vois
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Work Experience

Vois
General Manager
Fri Sep 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Tata Consultancy Services
Telecom Crm Solution Architect
Thu Dec 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Sep 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Tata Consultancy Services
Customer Service Process Designer And Tower Lead
Thu May 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Nov 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Tata Consultancy Services
Siebel Architect
Tue Oct 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Feb 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Tata Consultancy Services
Siebel Architect
Fri Oct 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Apr 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Tcs
Siebel Solution Architect
Thu Apr 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Sep 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Stc Landline Assessment Project
Senior Business Analyst
Wed Aug 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Dec 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
The Dharamsi Morarji Chemical
Graduate Trainee Apprentice Engineer
Mon Feb 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat May 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time)