Valerie Brock

FAQ About Valerie Brock

• What is Valerie Brock's address?

  Valerie Brock is located at
  Oakland, California, United States

• What is Valerie Brock's job title?

  Valerie Brock is a
  At Cricut, Valerie led the User Experience research team. She provided her colleagues on the Design Team with insights needed to optimize Cricut Design Space. Cricut listens to its beloved customers through surveys, focus groups, online bulletin boards, 1:1 interviews, ethnographic studies and panel inquiries. We love helping people lead creative lives! At VMware, Valerie managed the Inner Circle, an online community of VMware customers and partners. As part of the Customer Advocacy team, she ensured that VMware decision makers heard the voice of the customer, and acted on those insights. As a Senior Research Manager at Adobe, Valerie managed the Corporate Brand and Reputation Research, coordinating Attitudinal, Behavioral and Competitive research. As Senior Manager of Customer Insights at Blue Shield of California, Valerie hired and managed the five-person primary research team. She drove the Voice of the Customer into business strategy and product development, using quantitative and qualitative research including ethnographic research, journey mapping and personas. As an independent market research consultant, Valerie did everything from establishing research objectives to designing surveys, writing questionnaires, selecting vendors, supervising data collection, analyzing data, and preparing and delivering presentations. She conducted international executive interviews in the high tech sector, ran branding and win/loss studies for web hosting firms and oversaw extensive B2B and B2C research in the financial services sector. She conducted online studies for BabyCenter.com, and helped Walmart.com fine-tune its online media program. Valerie also led many large transportation studies, in which Bay Area employers and business parks assessed the effectiveness of their transportation systems. She developed and conducted the annual “Commute Profile” study, a telephone survey of Bay Area commuters. Valerie has a BA and MBA from Northwestern University, and a Master's degree in English, Creative Writing from San Francisco State University. She completed Focus Group Moderator training at the RIVA Institute. Specialties: UX Research, Corporate Branding, IT acquisition research, Transportation Demand Management Community Outreach Quantitative and Qualitative Market Research Us Bank

• What industry does Valerie Brock currently work in?

  Valerie Brock currently works in the
  Us Bank

• What is Valerie Brock's area of expertise?

  Valerie Brock specializes in
  At Cricut, Valerie led the User Experience research team. She provided her colleagues on the Design Team with insights needed to optimize Cricut Design Space. Cricut listens to its beloved customers through surveys, focus groups, online bulletin boards, 1:1 interviews, ethnographic studies and panel inquiries. We love helping people lead creative lives! At VMware, Valerie managed the Inner Circle, an online community of VMware customers and partners. As part of the Customer Advocacy team, she ensured that VMware decision makers heard the voice of the customer, and acted on those insights. As a Senior Research Manager at Adobe, Valerie managed the Corporate Brand and Reputation Research, coordinating Attitudinal, Behavioral and Competitive research. As Senior Manager of Customer Insights at Blue Shield of California, Valerie hired and managed the five-person primary research team. She drove the Voice of the Customer into business strategy and product development, using quantitative and qualitative research including ethnographic research, journey mapping and personas. As an independent market research consultant, Valerie did everything from establishing research objectives to designing surveys, writing questionnaires, selecting vendors, supervising data collection, analyzing data, and preparing and delivering presentations. She conducted international executive interviews in the high tech sector, ran branding and win/loss studies for web hosting firms and oversaw extensive B2B and B2C research in the financial services sector. She conducted online studies for BabyCenter.com, and helped Walmart.com fine-tune its online media program. Valerie also led many large transportation studies, in which Bay Area employers and business parks assessed the effectiveness of their transportation systems. She developed and conducted the annual “Commute Profile” study, a telephone survey of Bay Area commuters. Valerie has a BA and MBA from Northwestern University, and a Master's degree in English, Creative Writing from San Francisco State University. She completed Focus Group Moderator training at the RIVA Institute. Specialties: UX Research, Corporate Branding, IT acquisition research, Transportation Demand Management Community Outreach Quantitative and Qualitative Market Research

• Which languages does Valerie Brock speak? 

  Valerie Brock speaks the following languages:
  No languages available.

• Which industries has Valerie Brock previously worked in?   

  Valerie Brock has prior experience in the following industries:
  Gusto , Cricut , Vmware , Adobe , Blue Shield Of California , Clickstream Technologies , Babycenter Com , Walmart Com , Pc World Magazine , Valerie Brock Consulting

• What is Valerie Brock’s work experience?  

  Valerie Brock has the following professional experience:
  Us Bank , Gusto , Cricut , Vmware , Adobe , Blue Shield Of California , Clickstream Technologies , Babycenter Com , Walmart Com , Pc World Magazine , Valerie Brock Consulting .

• How can I find Valerie Brock on LinkedIn?  

  You can view Valerie Brock’s
  LinkedIn profile at LinkedIn URL.

• What are Valerie Brock’s work email addresses?  

  Valerie Brock’s work email addresses are
  [email protected] .

• What company does Valerie Brock work for?  

  Valerie Brock works at
  Us Bank