Vijeesh Nk

FAQ About Vijeesh Nk

• What is Vijeesh Nk's address?

  Vijeesh Nk is located at
  Bengaluru, Karnataka, India

• What is Vijeesh Nk's job title?

  Vijeesh Nk is a
  With over 15 years of experience in the consumer electronics industry, I am a passionate and customer-oriented leader who strives to deliver the best in quality after-sales service for Organisations. As a Program Manager, I manage projects for value-added services, drive process excellence in operations, troubleshoot and resolve issues with vendors, and ensure timely and successful delivery of products. I also leverage my expertise in after-sales service, product quality assurance, repair, refurb quality, and technical training to improve customer satisfaction and retention, reduce costs and inefficiencies, and enhance the performance and reliability of Flipkart's products. I am a certified Six Sigma Green Belt and ISO 9001:2015-QMS Lead Auditor, with strong quality analysis, quality control management, lean manufacturing, data analysis, and problem-solving skills. I enjoy working with cross-functional teams and stakeholders and applying my interpersonal, communication, and leadership skills to facilitate collaboration and alignment.. Key Strengths:  Program and Project Management  Interpersonal Skill and Stakeholder Management  Process design, development, and optimization.  Quality System and Operations Management.  Product Quality Assurance and life cycle management.  Product Warranty and After Sales Customer Support.  VAS Program Management  Repair and Refurb quality and Process Excellence.  Technical Support of Mobile/Consumer Electronics/Laptop and other IT products.  Technical Training planning, execution, and Content customization.  Technical Competency Development and Enhancement of Service Networks and Call Centres.  Cost-effective repair management by controlling Repeat Repair and high Parts Consumption.  Customer Relationship and Franchise or Vendor Management.  Pre and Post-launch Technical readiness of new products and E-Learning Portal Management.  After-sales customer Service Quality and Customer Escalation Management.  Field Service Delivery and Ensuring Customer Satisfaction.  Expertise in Technical Program Management and Operational Audit.  Failure Analysis and Data Analysis Skills.  Root Causes Analysis (RCA) and Problem-solving using different Quality Tools.  Repair cost and customer wait time reduction expertise.  Expertise in MS Excel data analysis and interpretation.  MS PowerPoint Documentation and presentation skills.  Cross-functional Team Leadership and People Management ability.  Communication and Leadership ability  Multitasking and Time Management Flipkart

• What industry does Vijeesh Nk currently work in?

  Vijeesh Nk currently works in the
  Flipkart

• What is Vijeesh Nk's area of expertise?

  Vijeesh Nk specializes in
  With over 15 years of experience in the consumer electronics industry, I am a passionate and customer-oriented leader who strives to deliver the best in quality after-sales service for Organisations. As a Program Manager, I manage projects for value-added services, drive process excellence in operations, troubleshoot and resolve issues with vendors, and ensure timely and successful delivery of products. I also leverage my expertise in after-sales service, product quality assurance, repair, refurb quality, and technical training to improve customer satisfaction and retention, reduce costs and inefficiencies, and enhance the performance and reliability of Flipkart's products. I am a certified Six Sigma Green Belt and ISO 9001:2015-QMS Lead Auditor, with strong quality analysis, quality control management, lean manufacturing, data analysis, and problem-solving skills. I enjoy working with cross-functional teams and stakeholders and applying my interpersonal, communication, and leadership skills to facilitate collaboration and alignment.. Key Strengths:  Program and Project Management  Interpersonal Skill and Stakeholder Management  Process design, development, and optimization.  Quality System and Operations Management.  Product Quality Assurance and life cycle management.  Product Warranty and After Sales Customer Support.  VAS Program Management  Repair and Refurb quality and Process Excellence.  Technical Support of Mobile/Consumer Electronics/Laptop and other IT products.  Technical Training planning, execution, and Content customization.  Technical Competency Development and Enhancement of Service Networks and Call Centres.  Cost-effective repair management by controlling Repeat Repair and high Parts Consumption.  Customer Relationship and Franchise or Vendor Management.  Pre and Post-launch Technical readiness of new products and E-Learning Portal Management.  After-sales customer Service Quality and Customer Escalation Management.  Field Service Delivery and Ensuring Customer Satisfaction.  Expertise in Technical Program Management and Operational Audit.  Failure Analysis and Data Analysis Skills.  Root Causes Analysis (RCA) and Problem-solving using different Quality Tools.  Repair cost and customer wait time reduction expertise.  Expertise in MS Excel data analysis and interpretation.  MS PowerPoint Documentation and presentation skills.  Cross-functional Team Leadership and People Management ability.  Communication and Leadership ability  Multitasking and Time Management

• Which languages does Vijeesh Nk speak? 

  Vijeesh Nk speaks the following languages:
  No languages available.

• Which industries has Vijeesh Nk previously worked in?   

  Vijeesh Nk has prior experience in the following industries:
  Micromax Informatics , Micromax Informatics , Micromax Informatics , Leeco , Samsung Electronics , Samsung Electronics , Samsung Electronics , Hcl Infosystems , Britco And Bridco

• What is Vijeesh Nk’s work experience?  

  Vijeesh Nk has the following professional experience:
  Flipkart , Micromax Informatics , Micromax Informatics , Micromax Informatics , Leeco , Samsung Electronics , Samsung Electronics , Samsung Electronics , Hcl Infosystems , Britco And Bridco .

• How can I find Vijeesh Nk on LinkedIn?  

  You can view Vijeesh Nk’s
  LinkedIn profile at LinkedIn URL.

• What are Vijeesh Nk’s work email addresses?  

  Vijeesh Nk’s work email addresses are
  [email protected] .

• What company does Vijeesh Nk work for?  

  Vijeesh Nk works at
  Flipkart